Petco Grooming

Delisea Frye _{on Google}

Apr 23rd, 2023

My dogs like it so I love it

Jonathan Grant _{on Google}

Apr 8th, 2023

I have had my dog Simmons (Tsai) groomed here at the Florissant Petco 2x now.....and everytiime they absolutely SLAY my dog!!!!!!! He is super clean front to back & more importantly my buddy is not over stressed when I pick him up! I recommend them to the fullest!!! Keep up the great work!!!!!

Mykk C. _{on Google}

Sep 30th, 2022

WE WILL NEVER GO HERE AGAIN!!!
THE ONLY REASON THEY GET 1 STAR, IS BECAUSE I COULDN'T GIVE THEM A NEGATIVE 100!!
This was our first time going to Petco. We chose the North Hwy 67 location.
When I called and talked to set up a grooming appt for a small dog, I felt a weird "vibe" coming from the groomer, whom which I was talking to, but because we wanted to get the grooming done within a week or so, I went ahead and booked the session.
When we went to drop off our dog, we were told to expect a pickup time between 2-3 hours later. However, within an hour or so, we received a call telling us they were finished with the grooming and we could pick him up.
Oh Lord?!?!???
To our dismay, the dog LOOKED WORSE THAN HE DID WHEN WE DROPPED HIM OFF?!!
His coat looked ragged and his hair jutted wildly in ALL DIRECTIONS?!! There was no uniformed grooming to his coat and it was radically uneven. When we questioned them about the way he was looking, we were told that the groomer had just left work so they didn't know exactly what she had done to our dog?!?
They really didn't seem to care about their quality of customer service!
They gave us the impression that it was a Saturday eve and the groomer was hurrying thru the job, so she could leave and get ready for weekend partying/Funtime?!
We now feel that we wereSCREWED out of $50+ dollars and we'd have been able to accomplish better results, had we attempted this service AT HOME!!
Also, WHY WASN'T THE SERVICES RENDERED, DOCUMENTED??!
They acted as though because the groomer had left, they couldn't really tell us what was done... If they had any issues or problems, etc.
BAD CUSTOMER SERVICE TO US!!
Now I have to try and find another grooming facility that has a bit more compassion towards our baby boy.