The Knolls Townhomes

Mequa in the leasing office is so professional and attentive to our needs. She has really assisted in the turn around in of this property.
Jan 11th, 2024

DO NOT STAY HERE This is not a safe apartment complex. There has been shootings, invasions, multiple break-ins, stolen vehicles, trash dumping, mold in units and lack of police presence. Monarch Properties have not addressed any of these issues and have the nerve to increase the rent. Lastly, all the units have horrible HVAC systems and they allowed the blistering summer to come and go without addressing the issue. Now its been said that next spring they will replace. What about all the money that was lost during all of this; high Ameren Bills, total loss of vehicles, cost of ubers (since there is no car) and the list goes on. I have been here for 2 yrs and that has been to long.
Nov 8th, 2023

This is my second time living over here. The first year in 2020 was great. Issues were addressed right away. I moved back over here after moving out of state and the first issue, the apartment I applied for was not available on move in date. But the office found a replacement. I sent up all issues within the first week and I still need things repaired in the home. Ive put in SR after SR for my A/C to be fixed for months now and its still not fixed. Ive place a SR for my dishwasher being fixed. No matter how many times I let them know the dishwasher runs but it doesnt clean, they say its working fine but its not. Same with the A/C. I have a child and the fact we have to sweat every night unless we have fans running and I pay rent on time EVERY month is unacceptable. My electricity bill has increased a significant amount due to the A/C trying to work super hard to cool the house down. Ive taken pictures, printed them out taken them to the office showing all issues regarding the place and only thing thats been properly fixed is the SR I put in for the bathroom sink and the flooded basement. I came back because I thought Id have the same experience I had in 2020. But I was sadly mistaken.
Aug 14th, 2023

I lived here in 2017-2018, the townhomes are nicely situated in a small neighborhood lined by single family homes in a quiet area. There were no reports of known violent acts committed in public and crime was low. Management at the time was a lady named Reeka Hudson and she was very helpful and keeping things well ran as were the maintenance team. I have since moved back to Missouri from California and into our home across the street from the townhomes and in a span of two months there has been auto theft and breaking, the neighbors are younger people than before and louder than weve ever known it to be over there. Also a man was killed during a home invasion and the trash is consistently piled up in the dumpsters and furniture laying along side the dumpster. At this point I would not recommend these townhomes to any persons.
Aug 13th, 2023

Sht I'm scarred just from reading the reviews BEFORE even moving in lol! I'm definitely good, I'll be looking elsewhere SMDH
Jun 1st, 2023