Steak 'n Shake

Jan 25th, 2023

My son and I went in the drive thru, only 2 people were working. But these 2 gave it their all!! We didn't have to wait any longer than normal and the food was good. I hope they are able to find some more help.
Dec 23rd, 2022

The Manager has Horrible customer service. My coworker and I asked to please place a second order in the drive thru and we were told No. Because we were paying with two separate debit cards and wanted to make it easier for the employees. When we placed the second order online through the app it showed the wrong location in gps after we paid and placed the order we went back to the same manager and she yelled at her and said it's the wrong address even after we used the app that pulled the closest location and we were in their parking lot but before we could even say Anything she kept yelling at us wrong location just to not have to deal with the issue at hand. I will Always send my co-workers to the Awesome location at 1185 Gravois Road Fenton, MO 63026. The Manager at that location took care of us. Please Read this All before going to this location The food and customer service is very poor I would give zero stars if I could.
Dec 20th, 2022

Advertising that their dining room is open and they're never open inside.
Dec 10th, 2022

Dec 7th, 2022