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      Turtle Creek Apartments

      ( 46 Reviews )

      Turtle Creek Apartments
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      Hours

      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 6:00 PM
      Tuesday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.6 - (46 reviews)
      24
      6
      1
      4
      11
      Read Our 46 Reviews

      Chamber Rating

      3.6 - (46 reviews)
      24
      6
      1
      4
      11
      › ‹
      • Scott Gavin

        Lived here for a year when they were "new" complained about bathroom damage and grease stains, maintenance came in unannounced months later and fixed one thing leaving the grease staina. Which we were charged for when we left. Has a non refundable pet deposit, and still keeps the "refundable" portion for "pet deodorization", even after having tge carpets professiobally cleaned
        Sep 19th, 2023

      • Linda Mcgowan

        I deleted my old post which was very negative and only gave one star. Turtle Creek in Fenton has a new manager named Jennifer. She has made a complete difference in how this property is managed. No more trashy dumpsters with furniture and trash all over. They are very clean and neat now. She addresses any problems that you may have. Tim, the new maintenance man is totally awesome. He is a very hard worker and is on top of everything. Any problem that you have is taken care of in a timely manner. The parking lot has been repaved and looks wonderful. The pool has been powerwashed and repainted. The landscaping is kept up. The walkways have been power washed. It's a very nice place to live. Kudos to Jennifer and Tim. They both deserve a raise. Please keep both these people here at Turtle Creek. Wow, what a difference.
        Jul 1st, 2023

      • Danielle Alfonso


        Apr 8th, 2023

      • Adam Support

        Would give 0 stars if able. This is one of the worst places to live. Would NOT recommend moving here. Ever since the apartment complex was taken over by a new company it has been nothing but a nightmare to get ahold of anyone who actually works here.
        Feb 23rd, 2023

      • S Smith

        This was a fairly nice, upscale apartment complex when I first rented here, if on the more expensive side. However, in the single year I was here, it fell into rapid decline. Siding off the building falling apart, issues with the pool and its gate, overflowing dumpsters, poor lighting in the entryways, and a revolving door of property managers (at one point there was NO property manager and the office had to close for a few days). Let us not even speak of the amount of pet waste all over the place that irresponsible owners don't clean and a few choice racist neighbors who harassed me. But the absolute kicker is that the office STILL HAS NOT RETURNED MY SECURITY DEPOSIT after over 30 days, nor has responded to my several inquiries. Guess my next step will be to sue.
        Feb 20th, 2023

      Read Our 46 Reviews

      About
      Turtle Creek Apartments

      Turtle Creek Apartments is located at 201 Turtle Dr in Fenton, Missouri 63026. Turtle Creek Apartments can be contacted via phone at 314-347-3606 for pricing, hours and directions.

      Contact Info

      •   314-347-3606

      Questions & Answers

      Q What is the phone number for Turtle Creek Apartments?

      A The phone number for Turtle Creek Apartments is: 314-347-3606.

      Q Where is Turtle Creek Apartments located?

      A Turtle Creek Apartments is located at 201 Turtle Dr, Fenton, MO 63026

      Q What is the internet address for Turtle Creek Apartments?

      A The website (URL) for Turtle Creek Apartments is: https://turtlecreekaptsmo.com/?utm_source=Google&utm_medium=Local%20Map%20Pack

      Q What days are Turtle Creek Apartments open?

      A Turtle Creek Apartments is open:
      Wednesday: 9:00 AM - 6:00 PM
      Thursday: 9:00 AM - 6:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 6:00 PM
      Tuesday: 9:00 AM - 6:00 PM

      Q How is Turtle Creek Apartments rated?

      A Turtle Creek Apartments has a 3.6 Star Rating from 46 reviewers.

      Hours

      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 6:00 PM
      Tuesday:
      9:00 AM - 6:00 PM

      Ratings and Reviews
      Turtle Creek Apartments

      Overall Rating

      Overall Rating
      ( 46 Reviews )
      24
      6
      1
      4
      11
      Write a Review

      Scott Gavin on Google

      image Lived here for a year when they were "new" complained about bathroom damage and grease stains, maintenance came in unannounced months later and fixed one thing leaving the grease staina. Which we were charged for when we left. Has a non refundable pet deposit, and still keeps the "refundable" portion for "pet deodorization", even after having tge carpets professiobally cleaned

      Business Response on Google Oct 7th, 2023
      Hello, Scott- Thank you for sharing your feedback about Turtle Creek Apartments. We regret to hear about your past experiences with maintenance and the handling of your pet deposit. We take all feedback seriously and are committed to addressing any unresolved issues. We noticed that you moved out of our community several years ago. Our office team would appreciate the opportunity to speak with you directly and discuss your concerns. Please reach out to our office at your earliest convenience so that we can have a conversation about your experiences. Thank you for taking the time to share your thoughts, and we look forward to hearing from you. Best regards, Turtle Creek Apartments Team

      Linda Mcgowan on Google

      image I deleted my old post which was very negative and only gave one star. Turtle Creek in Fenton has a new manager named Jennifer. She has made a complete difference in how this property is managed. No more trashy dumpsters with furniture and trash all over. They are very clean and neat now. She addresses any problems that you may have. Tim, the new maintenance man is totally awesome. He is a very hard worker and is on top of everything. Any problem that you have is taken care of in a timely manner. The parking lot has been repaved and looks wonderful. The pool has been powerwashed and repainted. The landscaping is kept up. The walkways have been power washed. It's a very nice place to live. Kudos to Jennifer and Tim. They both deserve a raise. Please keep both these people here at Turtle Creek. Wow, what a difference.

      Business Response on Google Aug 29th, 2023
      Thank you for sharing your feedback and concerns with us, Linda. Please know that we take pride in providing our residents with spectacular service, so we're disappointed to hear this. We'd like to connect with you personally to learn more about how we can improve and provide you with better service moving forward. We kindly ask that you give us a call at your earliest convenience at (314) 594-4290 or email [email protected]. Sincerely, Turtle Creek Apartments Management

      Hi, Linda - We are happy to see you've updated your review to 4-stars, thank you for the kudos for our team! We're here if you need anything at all.

      Danielle Alfonso on Google

      image

      Business Response on Google Oct 25th, 2022
      Thank you for sharing your feedback with us, Danielle. We'd like to take this opportunity to thank you for choosing to call Turtle Creek Apartments your home. We're sorry to hear that your experience within our community has some room for improvement, and we'd like to connect with you to learn more about the concerns you have. Please give us a call at your earliest convenience at (314) 594-4290 or email [email protected]. Sincerely, Turtle Creek Apartments Management

      Adam Support on Google

      image Would give 0 stars if able. This is one of the worst places to live. Would NOT recommend moving here. Ever since the apartment complex was taken over by a new company it has been nothing but a nightmare to get ahold of anyone who actually works here.

      Business Response on Google Mar 24th, 2023
      Thank you for sharing this feedback with us, Adam. Our number one priority is ensuring the comfort and satisfaction of our residents, so please know that we take this very seriously. We'd like the opportunity to connect with you to learn more about your concerns and explore solutions to enhance your experience. Please give us a call at your earliest convenience at (314) 594-4290 or email [email protected]. Sincerely, Turtle Creek Apartments Management

      S Smith on Google

      image This was a fairly nice, upscale apartment complex when I first rented here, if on the more expensive side. However, in the single year I was here, it fell into rapid decline. Siding off the building falling apart, issues with the pool and its gate, overflowing dumpsters, poor lighting in the entryways, and a revolving door of property managers (at one point there was NO property manager and the office had to close for a few days). Let us not even speak of the amount of pet waste all over the place that irresponsible owners don't clean and a few choice racist neighbors who harassed me. But the absolute kicker is that the office STILL HAS NOT RETURNED MY SECURITY DEPOSIT after over 30 days, nor has responded to my several inquiries. Guess my next step will be to sue.

      Business Response on Google Jun 24th, 2022
      Thank you for sharing your concerns with us. Rest assured, this is not the type of experience that we strive to provide to our valued residents. We've had the opportunity to review our records and we can confirm that your security deposit was processed and sent out several weeks ago. Our regional Area Director will be reaching out to you to confirm the forwarding address and ensure that this is received. If there is anything we can do for you in the meantime, please call us at (314) 594-4290 or email [email protected]. Sincerely, Turtle Creek Apartments Management
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      Overall Rating

      Overall Rating
      ( 46 Reviews )
      24
      6
      1
      4
      11

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