JCPenney Salon

This place It's ridiculous. My sister went in for a haircut with a picture and she came out after 2 hours. Where they literally only took out like a 1/2. Inch off her hair there was another operator there that just looked at me with disgust cause she didn't want to deal with my hair and well. I'm sitting there waiting for my sister. She was literally sitting there doing nothing and when she seen me giving her a dirty look and staring at her. She walked away when you hit somewhere. And waited over an hour for another customer to get these people suck
Mar 25th, 2024

Great service and really good people. Got my hair cut and colored right before going on vacation. Very happy and will be back for sure
Aug 30th, 2023

Apr 16th, 2023

Mar 12th, 2023

I brought my daughter here for her first hair cut. She is 5 years old, so her hair is very long and I was hoping it would be a special experience. The "stylist" did not even ask her what her name was. She only barely spoke to her when my daughter said something to her. She didn't even dampen her hair to cut it or pin any sections up as she cut it (and I was told when I made the appointment that it included a shampoo, cut, and blow dry). It was completely uneven and, later, multiple people commented on how uneven it was. More than the fact that the hair cut itself was probably the poorest hair cut I've ever witnessed, it was how shockingly unfriendly the stylist was that was the worse part. I can't recall the last time I even encountered someone so unfriendly and cold, especially when she knew it was her first hair cut. Who doesn't ask a kid their name or even speak to them? It was so bad I actually thought of leaving before she started and now I wish I had. She made what should have been a sweet memory, 5 years in the making, into a horrible one. We'll be going somewhere else to fix it tomorrow.
Dec 4th, 2022