Missouri American Water

I will file a complaint so the government can be made aware of how this company (that is monopolized) is treating its customers. No supervisor available to help with any information.. They turn your water off for 12 hours and don't compensate for the time you did not have service. You have to legally take my complaint or you can be in trouble with the government.
Mar 21st, 2024

Mar 14th, 2024

Liz in customer service, on 3.4.24 was extremely rude, argumentative and condescending. When I asked for her manager, she said his name is Robert Wright. She said he wasnt available and that I might not receive a phone call for 24 to 48 hrs. When I asked for another manager, she refused. When I asked for her last name, she refused to give it. Interesting, since she had no problem giving her supervisors full name. She did not attempt to resolve my issue. Her attitude was, it is what it is, nothing is going to change. SMH
Mar 6th, 2024

Called round 7am when they opened as a tenant. Roger picked up that company phone real quick and worked with me to get someone out here on my behalf. Roger the G.O.A.T.! Give that man a raise!
Jan 25th, 2024

Jan 8th, 2024