Safelite AutoGlass

Kathryn Renshaw _{on Google}

Apr 9th, 2024

Had an appointment at 1600. Setup and verified by safelite. Got up there and was told that they weren't going to do the appointment because they were going to close at 1700. Told us to call back to reschedule. Don't know why I wasn't called way before that if that was the problem. Piss poor management.

ken kelley _{on Google}

Mar 30th, 2024

I dropped off my suv for a new windshield and when I picked it up it looked like this. I keep the inside of my vehicle meticulously clean and they did nothing to protect it. In addition to the dirt after I cleaned it I found out they actually scratched the paint in two places( you can see them in the third picture). Most places that work on cars put down plastic or paper to protect the cars they are working on but apparently safelite doesnt care.
I will not recommend using them.

Sue Eikel _{on Google}

Mar 25th, 2024

Got a new windshield March 16th, on March 22nd we were 20 minutes from home and it started to rain and the drivers side wiper they put on my car, fell right off on the highway. We had to drive home in the rain with no wiper. That is why they get 1 star. The tech should know how to do his job properly. Now I have to purchase new wipers because it is supposed to rain Monday.

Ben Schuler _{on Google}

Mar 24th, 2024

Can't call to make an appointment. Online only well you just lost my business I will take all 4 of my vehicles elsewhere. Someone who will answer their phone like a normal business.

Chris Sermersheim _{on Google}

Mar 22nd, 2024

Very fast process to fix a chip in my windshield so I was very happy about that. However after I left I noticed a brown drop on my windshield that would not come off with the wipers and when I got home I had to pick it off and it's smeared so I'm assuming it was dried resin. I contacted customer service and they told me to take it back up that they have a solvent that would take it off. I had already used alcohol and Windex on it. Explained the situation to the girl at the office when I got there and she took a foam window cleaner to it but we could not see the smear when we were outside. So we thought we had it off. However when I got home in my garage under LED lights the smear showed up again. I called customer service again and asked what solvent they use, so I could try something at home,because I did not want to make another wasted trip to the location and they were not helpful. I googled and found a suggestion to use acetone and it came right off.