Rainbow Restoration of Columbia, MO

Positive: Quality Service: Remodeling
Apr 30th, 2023

Positive: Professionalism Service: Remodeling
Feb 19th, 2023

I called Rainbow International and the owner Jeremy came out to give me the estimate and he had his two men come out that afternoon to clean my hallway and master bedroom carpet. I'm SO glad I called! They were very professional and did excellent work. THANK YOU JEREMY
Oct 2nd, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Plumbing, Flood cleanup, Flooring, Water removal, Flood restoration, Water damage-related cleanup & repair
Aug 19th, 2022

This review is somewhat overdue, but most definitely deserving. My sister and I hired Jeremy and his crew last summer to do smoke remediation on our mother's house after she passed away. She was a long-time smoker, and the cigarette smoke had permeated every surface in the home. The project took several months to complete, and included everything from cleaning of walls/floors/surfaces/duct work to sealing and repainting the entire interior (walls, ceilings, doors, trim, etc.). From start to finish, Jeremy was an absolute professional, as was his office manager, Rebecca. Jeremy came to do a bid the same day (or day after) we contacted him, and his price was quite reasonable in comparison to other vendors in the area (and especially so, looking back on how much work had to be done). He was up front about the challenges of such a project and cautioned that the smell may not be eliminated 100%. Jeremy and his crew were able to begin work right away. The project was, indeed, a challenge, but Jeremy and his team persisted. They ran and re-ran their equipment countless times over the course of several months (and probably way more than they anticipated), and Jeremy even agreed to come back and do additional treatments upon conclusion of the project if requested by the new homeowners who purchased our mom's home. Because my sister and I both lived out of state, Jeremy and my sister had weekly phone calls to talk about the progress on the house and any adjustments to the timeline for completion. He even accommodated 3-way calls so my sister and I could ask him questions together, and he was timely in getting back to us with answers. Jeremy is also incredibly detail oriented and has a "good nose." As the project was nearing conclusion, my sister visited the home for a progress check and to sign off on the work that had been done. Jeremy agreed to meet her for a walk through, even though it was a holiday weekend. When she arrived at the house, she was disappointed to find the cigarette smell still lingered in the air, and she observed several small details that needed addressing. When Jeremy arrived, they walked through the house together, and he picked up on the smell and every single detail my sister had noted, without her saying a thing. The project took a few more weeks after that meeting to wrap up, but when Jeremy told us he was finally satisfied, we knew it had to be good. And it was! The one downside of our experience is that there were several delays due to the sub-contractors. After expressing our concerns to Jeremy, he personally oversaw all the work to make sure it was completed without further delays. My sister and I are very grateful for Jeremy's thoroughness and for treating our mom's home with love. It was a very difficult time for my sister and me, and Jeremy made this aspect of our mom's passing more manageable. Thank you, Jeremy and team! Services: Mold cleaning, Mold mitigation, Mold damage restoration, Painting
Aug 4th, 2022