Stor-Mor Property

Tyler Clemens _{on Google}

Jul 3rd, 2021

Easy to get in and out, they provide a lock. Right off the highway, great facility. Scheduled my move out close to the re-up date and got charged. Sent an email that was responded to the next day with the full refund. Great staff! Held my stuff for 3 months with no issues.

bumblebee__boba UwU oof _{on Google}

Mar 1st, 2021

I was told that my unit would be unlocked and ready to go but when I got there it was lock and there was no code given to me. I've change to a 5 star I got ahold of them and they give me the lock code many thanks.

Kristi Bickell _{on Google}

Feb 19th, 2021

The storage unit itself was clean, and I had no issues with the unit. However, the customer service is not great. I have called several times about them issuing me a refund that was approved 3 times by the representatives and the rental property manager, but I have yet to receive the actual refund. I've been dealing with this since July 28. I have also called about taking my name off of the unit so that I will not be billed again, and I am still listed on the unit. At least 3 times, they said I would receive a call back once it's been taken care of, and I have not received a call back. I've also emailed a few times and got no response back. The representatives have been trying to get ahold of the rental manager who has not been responding to anything. At this point, I do not recommend these storage units because of the customer service hassle.

Paige Evans _{on Google}

Nov 23rd, 2020

Terrible ownership and management.