Staples Print & Marketing Services

I've gotten many print jobs done here and they are always quick, effective, and do a great job! I appreciate that if something doesn't look right they contact me instead of just printing it.
Aug 7th, 2022

Friendly environment, great staff, good prices. General manager helped me get exactly what I needed and informed me of the other great Staples perks I was missing out on as a small business owner! Excellent customer service.
Apr 21st, 2022

This store seems to only stock things that people no longer need or use. Everytime I go here looking for something such as large graph paper, printer ink that I call ahead to make sure they have only to find out when I show up that the person on the phone was mistaken, day planners and personal calendars (I'm assuming some people prefer the antiquated method to having the interactive calendar on their phone).... I seriously seem to find more useful office supplies at Walmart or Sam's. The death of retail isn't just because of the fact that you can order online and have it delivered, it's also because the employees just don't seem to care about the customer experience anymore. Customer Service has not just declined, it has retreated. It's not just here that it's horrific, but today while walking around looking for certain items and topping next to several associates on the floor I waited patiently for them to ask if I could be helped while they were playing on their phones. Instead they acted like they never saw me even though I was within the 6 foot bubble of them in their line of sight and made several attempts to get their attention through motion as well as audibly saying "excuse me". I finally walked to the front of the store to stand in line at the cashier to ask for assistance instead of the associates on the floor.
Jan 2nd, 2022

I went and got my veterans poem inlarge and they did do it , and I only ask for 40 not happy and it didnt come out right very very unhappy I want all my money back
Nov 3rd, 2021

If I could give them zero stars I would. My fianc and I paid over $1,000 dollars for 2nd Day Air through their UPS station. We were there well before 4pm and Beth, assured us that our packages would arrive to the destination in exactly two days. Instead, our packages arrived three days after the expected delivery date. I called the company and spoke with Noah. He was very snotty, rude, and didnt seem to too much care about our situation. He even told us that he would give us the money back for the days they didnt meet. My fianc went to get the money back only to be told that they could not and would not reimburse us for the money that we were scammed out of. I even contacted corporate and theyre not willing to reimburse use for the extra days it took for them to deliver our packages. We paid for a service that we did not receive and on top of that, my pedicure machine was damaged. No one is willing to resolve this matter in the way that it should be resolved. After reaching out to the corporate office several different times, Belinda had the audacity to tell me that we did not pay for two day air, so she was only will to give us a $200 gift card. When we were actually overcharged $800. People, do not deliver your packages through this company. They made a mistake on their end and would rather take my money than to do the right thing by taking accountability and giving us the money back that we overpaid. I will never shop with Staples again.
Oct 29th, 2021