Gerbes Pharmacy

Dec 31st, 2023

Dec 28th, 2023

Ever since Kroger bought them out, it's nothing but drama. I've been taking the SAME medications every month for 8 years but they never seem to have it. Worst of all, if you call or use thee worst website to refill... No one will call you to say they're out of the meds. There has been times where it just says "in progress" for days. Or if I go in person, I get the hairy eyeball cuz I'm there on day 27...but I try the refill cuz many times it takes days to get meds. I also travel a lot, both prefessionally and personally, and it's always so stressful to time everything. Today, I was supposed to get 90 pills, that I take 3x a day, and they gave me 75. The label even says "take 3 times a day"... So where did 75 come from? Funny, how you'll get shorted but never too much. I've also noticed the HUGE turnover of employees. They also close for lunch in the middle of the day. I could go on and on. It's always a fiasco. My doc calls in a script in the morning and you have to call them and you get "well.... We check the machine only a few times a day. What?!! Or if they do get the call in but don't have it or whatever, and it'll say" in progress" for days until you call them. Omg, heaven forbid you grab a bag of M&Ms to pay for along with your meds.. You get the hairy eyeball
Nov 18th, 2023

Nov 10th, 2022

I'd give zero if I could. Worst pharmacy I've dealt with in decades. Scrips are NEVER ready, even with a week's lead time. Oh, but they'll fill it if you'll just take a seat. After 7 days? I can't imagine anyone continuing to do business there. It's not a flower shop; people don't need flowers to stay alive and healthy. Short staffed or not, people NEED their medications! I transferred mine to another pharmacy recently and have received great ON TIME service. Where is the store manager in all this? Oh, and no pickup window here either. Might as well just shut it down!
Sep 14th, 2022