St. Luke's Urgent Care - Chesterfield

William Sago _{on Google}

Mar 7th, 2024

Slowest and worst urgent care in the nation. Staff is rude. Better luck asking your local McDonalds for medical treatment

Rob Marshall _{on Google}

Jan 8th, 2024

Be aware there is a $300+ "facilities" fee just for walking in the door at St. Luke's Urgent Care locations. Spent 5 minutes here to get a prescription written by a physician assistant and received $400+ bill. Same visit at Total Access Urgent Care is less than $100.

Jianjun Ge _{on Google}

Dec 29th, 2023

Took my son over here for pink eyes. Got charged for $350 after insurance. It took the NP less than five minutes. Worse than ER. Don't come if you don't want to get ripped.

Kathi Knop _{on Google}

Jan 7th, 2024

I am a retired ER nurse who worked in a busy ER in Chicago for over 25 years. I have also been a patient at several ERs and urgent care facilities here in the Chesterfield area. From the moment I walked in, I was pleasantly surprised about how clean and the waiting room was. The registration person was kind and working very hard to keep things flowing. I had checked in for an 11:40 check in time which I fully understood was NOT an appointment due to the triage process. I arrived early and was brought back to a room before the 11:40 time slit I was given. The nurse who settled me in and took vital signs was kind and listened to me. After several minutes I was seen by the Nurse Practitioner who, again, was kind and attentive. She had already placed an order for an Xray based on my chief complaint of foot trauma. She made sure to inform me that it could be 15-30 minutes for results as the films were sent to a radiologist offsite to be read. When we hit the 20 or 30 minute time, she apologized priofusely for the delay in receiving results but was comfortable dressing the wound (it was actually a bad infection (cellulitis) in my foot) and, from what she could see, no fracture. I was then discharged with a dressing two prescriptions and the promise of a phone call with the results. Within 30 minutes she called with negative results. This type of visit doesnt always happen in Urgent Care or ER facilities and they are to be commended for their expertise, kindness and overall great care. I read another review that was not so good and saw a lot of mis-information on the writers review caused by not reading carefully when booking their check in . I was completely satisfied with how I was cared for at todays visit. Thanks to all of you and Happy New Year.