The Avalon Apartment Homes

Hours

Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM

Chamber Rating

Verified Member
4.1 - (85 reviews)
55
10
4
2
14
Read Our 85 Reviews

Chamber Rating

Verified Member
4.1 - (85 reviews)
55
10
4
2
14
  • Oliver Toth


    Mar 19th, 2024

  • rachel friem


    Feb 29th, 2024

  • Shelley L. Gardner BA, MAT

    We are long term residents and would pay more if they would update and respect this property.
    Feb 11th, 2024

  • Faheel Ahmad

    My wife and I have been living at the Avolon Apartments. Our experience at this place absolutely nothing but terrible.
    Dec 26th, 2023

  • FancyLee Wallace

    The Avalon has been okay. I was informed by a maintenance guy by the name of Jahod that the buildings would be power washed this past year, 2023.I've been living in the Avalon for just about 4 years now,&the buildings were powered washed when I first arrived. My husband put in a request in probably the start of 2023 asking if the buildings would be power washed.Honestly, they've been gross.I mentioned this to the agent Ashley when she was first hired.I didnt expect immediate results because i knew that she needed to settle in to her job. We were overjoyed when a team arrived and began the job in 2023, washing the back side of the buildings. Interestingly, the interior wasn't touched.Jahod,the maintenance guy, told me that he would be finishing the job himself by doing the interiors. I was satisfied!However, time danced by and my buildings interior remained untouched. I was approached by Jahod &informed that the leasing office manager, Ashley, would be putting in a bid to get the interiors done on my building as well as the last building in the complex. I wondered why she would put in a bid with a totally different company but accepted his explanation as truth.He told me that things were difficult to get handled because all bids had to go through Laura, which is the name of the head corporate person that Ashley must answer to. I felt he was honest and wouldn't lie about such an issue.He told me that Laura is an extreme micro-manager regarding everything and everyone. He went on to inform me that his body was in pain from doing the job on the buildings in the front of the complex so the rest would be done by someone else.Oddly, when I saw Jahod at a later date and asked him about my building being power washed,he let me know that all of the bid talk that Ashley did was B.S . He told me that Ashley never put in another bid, it was all a lie. I didn't know if her actions were done because I had done something wrong/if she disliked me.Jahod went on to tell me how he would be quitting the company soon to go elsewhere because the pay with the Avalon was absolute trash. He informed me that he was never trusted to do his job properly, Laura always second guessed his work. He let me know that he was tired of being undermined. I was very apologetic to him.I told him that my disappointment made me wonder if I should renew my lease. At that time, Jahod sat down on a paint bucket and started informing me of various complexes that I should consider moving to.He let me know that he couldn't even get a dollar raise from the Avalon. He let me know that the company was incredibly cheap about everything. He said he was surprised by how cheap they were being that they are located in Chesterfield, and that he was started with a very low dollar amount of money. Jahod told me so many things that i saw no reason to think otherwise, but for some reason he made me feel curious about his character. Something felt off, fishy even. The neighbor above me will be moving out soon, but has a very ragedy deck above my head that also concerns me. Jahod approached me one day that i was leaving the complex to let me know that the deck was in the process of being looked at by a company that would be able to repair it. I gave him a high five and thanked him. Unfortunately, I was approached by Jahod within days of the deck being looked at and told by him that he didn't know what was happening anymore because once again, his efforts had been undermined by Ashley and Laura He said he was informed that the men that he had looking at my neighbors deck didn't schedule any start date to work on the deck at all. He said he felt defeated because he was trying to get the issue handled but works under their thumb. He said he was over it.I thought to go to the leasing office about the matters, but I didn't want to look like a complainer. My husband told me not to say anything else about the power washing.He felt that speaking up more than once was overkill.I listened to him and remained silent& unhappy&curious about Jahod. -FancyLee W.
    Jan 21st, 2024

Read Our 85 Reviews

About
The Avalon Apartment Homes

Welcome to The Avalon Apartment Homes! Our beautiful apartments for rent in Chesterfield, MO are located in a scenic area with several nearby parks, rivers, and natural areas. Enjoy the rich, natural beauty St. Louis is known for in an apartment community you will be happy to call home. Life at The Avalon Apartment Homes comes with access to the very best in-home and community features.

Contact Info

Questions & Answers

Q What is the phone number for The Avalon Apartment Homes?

A The phone number for The Avalon Apartment Homes is: (314) 266-5633.


Q Where is The Avalon Apartment Homes located?

A The Avalon Apartment Homes is located at 13630 Riverway Drive, Chesterfield, Missouri 63017


Q What is the internet address for The Avalon Apartment Homes?

A The website (URL) for The Avalon Apartment Homes is: https://www.liveattheavalon.com


Q How big is The Avalon Apartment Homes?

A The Avalon Apartment Homes employs approximately 20+ people.


Q What days are The Avalon Apartment Homes open?

A The Avalon Apartment Homes is open:
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM


Q How is The Avalon Apartment Homes rated?

A The Avalon Apartment Homes has a 4.1 Star Rating from 85 reviewers.

Hours

Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM

Ratings and Reviews
The Avalon Apartment Homes

Overall Rating

Overall Rating
( 85 Reviews )
55
10
4
2
14
Write a Review

Oliver Toth on Google

image

Business Response on Google Mar 17th, 2024
Oliver, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! The Avalon Team, Manager, [email protected]

rachel friem on Google

image

Business Response on Google Mar 3rd, 2024
Hey rachel! Thanks for sharing your The Avalon experience with us — we are glad it was a positive one! The Avalon Team, Manager

Shelley L. Gardner BA, MAT on Google

image We are long term residents and would pay more if they would update and respect this property.

Business Response on Google Feb 10th, 2024
Dear Shelley, Thanks for being a part of the The Avalon family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. The Avalon Team, Manager, [email protected]

Faheel Ahmad on Google

image My wife and I have been living at the Avolon Apartments. Our experience at this place absolutely nothing but terrible.

Business Response on Google Dec 4th, 2023
Thank you for taking the time to leave a review. We are sorry to hear that you haven't had a positive experience with us and we apologize for any inconvenience that may have been caused. We value your feedback and would be more than happy to discuss any specific concerns that you have. Please feel welcome to stop by the office or reach out via email at your earliest convenience.

FancyLee Wallace on Google

image The Avalon has been okay. I was informed by a maintenance guy by the name of Jahod that the buildings would be power washed this past year, 2023.I've been living in the Avalon for just about 4 years now,&the buildings were powered washed when I first arrived. My husband put in a request in probably the start of 2023 asking if the buildings would be power washed.Honestly, they've been gross.I mentioned this to the agent Ashley when she was first hired.I didnt expect immediate results because i knew that she needed to settle in to her job. We were overjoyed when a team arrived and began the job in 2023, washing the back side of the buildings. Interestingly, the interior wasn't touched.Jahod,the maintenance guy, told me that he would be finishing the job himself by doing the interiors. I was satisfied!However, time danced by and my buildings interior remained untouched. I was approached by Jahod &informed that the leasing office manager, Ashley, would be putting in a bid to get the interiors done on my building as well as the last building in the complex. I wondered why she would put in a bid with a totally different company but accepted his explanation as truth.He told me that things were difficult to get handled because all bids had to go through Laura, which is the name of the head corporate person that Ashley must answer to. I felt he was honest and wouldn't lie about such an issue.He told me that Laura is an extreme micro-manager regarding everything and everyone. He went on to inform me that his body was in pain from doing the job on the buildings in the front of the complex so the rest would be done by someone else.Oddly, when I saw Jahod at a later date and asked him about my building being power washed,he let me know that all of the bid talk that Ashley did was B.S .
He told me that Ashley never put in another bid, it was all a lie. I didn't know if her actions were done because I had done something wrong/if she disliked me.Jahod went on to tell me how he would be quitting the company soon to go elsewhere because the pay with the Avalon was absolute trash. He informed me that he was never trusted to do his job properly, Laura always second guessed his work. He let me know that he was tired of being undermined. I was very apologetic to him.I told him that my disappointment made me wonder if I should renew my lease. At that time, Jahod sat down on a paint bucket and started informing me of various complexes that I should consider moving to.He let me know that he couldn't even get a dollar raise from the Avalon. He let me know that the company was incredibly cheap about everything. He said he was surprised by how cheap they were being that they are located in Chesterfield, and that he was started with a very low dollar amount of money. Jahod told me so many things that i saw no reason to think otherwise, but for some reason he made me feel curious about his character. Something felt off, fishy even. The neighbor above me will be moving out soon, but has a very ragedy deck above my head that also concerns me. Jahod approached me one day that i was leaving the complex to let me know that the deck was in the process of being looked at by a company that would be able to repair it.
I gave him a high five and thanked him. Unfortunately, I was approached by Jahod within days of the deck being looked at and told by him that he didn't know what was happening anymore because once again, his efforts had been undermined by Ashley and Laura He said he was informed that the men that he had looking at my neighbors deck didn't schedule any start date to work on the deck at all.
He said he felt defeated because he was trying to get the issue handled but works under their thumb. He said he was over it.I thought to go to the leasing office about the matters, but I didn't want to look like a complainer. My husband told me not to say anything else about the power washing.He felt that speaking up more than once was overkill.I listened to him and remained silent& unhappy&curious about Jahod.
-FancyLee W.

Business Response on Google Jan 26th, 2024
We sincerely apologize for the issues you've faced. Our intention is to maintain a clean and comfortable living environment, so it's regrettable to hear about the power washing delays and communication concerns with our staff. We're taking your feedback seriously and will use it to improve our operations going forward. Thank you for your patience.

Load More Reviews

Overall Rating

Overall Rating
( 85 Reviews )
55
10
4
2
14

Write a Review

RATING:
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