Coral Reef Mini Golf

Chris Louzader _{on Google}

Jan 24th, 2024

Just wanted to take a moment to point out a number of factual errors in Mister Universal's review of Coral Reef Indoor Mini Golf. First, I am a regular customer and a season pass holder at Coral Reef. The gentleman who posted the review and his family were playing ahead of me. I had been there for hours playing before this man and his family arrived. I was behind the family on the course and waiting for them to play each hole. It quickly became clear this family didn't understand golf etiquette, which calls for allowing faster players to "play through." But that's okay. Not everyone does understand. When Eric saw how long they were taking (allowing their youngest child to have 20 plus putts on the hole), he very politely asked the parents if they would let me play through when they finished the hole they were on, so they could take their time and enjoy the rest of their game. They did so, and I played through. Later, the family was on hole 17, and then started working their way backwards through a few holes, appearing to replay those holes. Eric asked them, politely, several times, including once on the intercom, to continue back to where they left off their game. They appeared to ignore each of his requests. When he was cleaning the course, he told them he hadn't said anything, but they are not supposed to play holes multiple times. They questioned why I was playing multiple games, and Eric explained that I was a season pass holder, and the gentleman said something to the effect of "well why don't you try to sell me a season pass." Eric did try, explaining the cost for families and the benefits of a season pass. He then had an extended conversation with them that I didn't hear all the details of, because I was finishing my game, but it appeared to be very pleasant, very cordial and the family seemed fine when they left. Eric also attempted to keep their youngest child from getting hurt as he kept wandering from his parents, so he asked the child to stay with his mom and dad. I know Eric, and all you have to do is read all the reviews of him on this site to quickly get an idea of his love for mini golf and his appreciation for his customers. I never write reviews on anything, but wanted to address this.
Don Louzader
Battlefield, MO

Thomas Towler _{on Google}

Jan 23rd, 2024

Nice location. Manager Eric is professional, friendly and helpful. Clean environment.

Corey Stack _{on Google}

Jan 9th, 2024

4 stars only due to the half-price coupon. Good indoor course for a bad weather day, but as others have mentioned, the trade off os the gruff employees.

Mister Universal _{on Google}

Jan 23rd, 2024

Worker, says his name is eric. male, in his 50's was loud and rude. This man disrupted my family many times while playing putt-putt. The first disruption was to walk from the desk all the way to the back of the room where my family at the time was the only group in the building to TELL us very loudly to step aside to let the season passholder who had just came in play through.
The passholder had no trouble waiting patiently to play his next hole. And the passholder didn't approach the worker (eric) . Eric then began to bark orders at our youngest child yelling to him "YOUR DONE!" as his parents and siblings would give him extra turns so that he would get the chance to sink a few holes. The youngest being just 6 years old. And again NO ONE at all behind us.
The parents respond to eric (the rude and disruptive man from the desk) that the child is fine. We are okay with the 6 year old having another try. Eric says loudly and with great offense that "ACTUALLY YOU CAN ONLY HAVE ONE TURN AND YOU NEED TO KEEP GOING!"
Wow, at this point our entire family is appalled at this man's behavior.
Our 6 year old whispers to the parents "am I allowed to play or is that man going to yell at me again if I do?"
From hole 14 to 18 that loud aggressive man attempted to berate us on our playing and then tried to shame us on our form of payment. He then wouldn't leave us to finish our game. He robbed us of our family time during the second half of our visit (holes 14 -18) and then once eric realized we are locals suddenly had a change of attitude and began to attempt suck up to the group.
We are very displeased with the harassment of eric. Other wise enjoyed the putt-putt game.