Villages at General Grant Apartments & Townhomes

The last 5 years have been all I expected and more!! The Managers, Susan and Alen, have always gone above and beyond to accommodate my family and I. The grounds keeper, Miguel, is the best at keeping the property well maintained and beautified. You can always count on maintenance to respond quickly to requests even if they cant resolve the issue at that moment. I love this location also because its close to everything! I can go on and on about this great community! I love it!!
Jan 24th, 2024

I literally JUST moved in less than a week ago. I needed some urgent maintenance done. (But also was in the midst of the moving process, had animals that were not taking the move well, and needed to go back to work.) Not only did they fix the problem promptly, they did so from outside the apartment as to avoid bothering my animals and allow me to still maintain my work schedule. They followed up in person, via phone call, and via email to ensure the problem had been fixed. Already so happy with my switch to the facility. (PS the pets have adjusted marvelously and love the new place and I love the pool!)
Aug 11th, 2023

I am approaching my 4th year here. I love the location. It is close to WalMart, Schnucks, Dierbergs, and Grants Farm. Several restaurants plus Yorkshire and Sunset Hills plazas are nearby. Maintenance requests are completed as soon as possible. The friendly staff members have been responsive to any concerns and do a good job handling my elderly dog. The grounds are well kept and make for a great place to take a walk. With or without a dog. Check out the amenities.
Aug 10th, 2023

I lived at General Grant in 2000, so my review is almost irrelevant. Yet, I did stay there. It was my very first apartment after aging out. I lived across from the pool and laundry house in an efficiency. It was a very nice apartment that I lived at with my late sister and her daughter. I hope you dont mind, but sometimes I drive through your property just to remember her. We were both foster kids that were jointly placed in the same setting. When she and her daughter needed a place to stay, the property let them stay with me. Unfortunately, some things happened afterwards and she is no longer with us and her daughter has also been placed in foster care. Tomorrow is my birthday, but I just want a few minutes to remember the wonderful memories that we shared when we lived there together. I hope your property always does well, so that I can always remember my sister.
Mar 20th, 2024

I would not recommend this apartment complex. Weve been here less than a year and have had numerous problems. There was even a shooting in our parking lot that blocked off an entrance to the complex. Our neighbors are anything but neighborly. They are creepy and selfish and incredibly two faced. Their maintenance team is completely useless. We had flooding problems, mold problems, and general household and some problems are not even fixed yet. You would think with the prices of rent being so high we could have competent staffing but apparently that is too much to ask for. During the end of July and beginning of August our AC unit went out. I submitted a maintenance ticket and was told the next day it was fixed. Well it clearly wasnt fixed and our apartment got up to 82 degrees. They eventually gave us a portable unit for our bedroom after submitting multiple tickets. But our thermostat was still reading 78-82 degrees. We were left without ac for two weeks. So I work night shift and Im asleep during the day. Then the maintenance crew came in at 2pm, which is the middle of my night. Two men came into my bedroom saying maintenance I barely had time to wake up before they came into my bedroom. Then they told me the ac was fixed and turned off the portable ac unit. And then they left. It was honestly so scary as a women having two strangers come into my bedroom with no notice while I was asleep. And when I called the management to tell them what happened they really didnt do anything about it.
Dec 28th, 2023