Dairy Queen Grill & Chill

They are very rude and have poor customer service, we walked in and was NOT greeted, before we could get in the door the woman on front counter rushing talking about some dine in or to go and steady rushing for an answer so we told her to give us a minute and she walked off to the back and started talking about us very loudly to the other male co-worker which he was very nice and sweet, so we decided not to order and just leave. If you dont like your job please quit, she needs to be fired asap!
Apr 2nd, 2024

The store manager was very nice and the service was excellent!!
Mar 23rd, 2024

I ordered a DQ cake online with a pickup time after 1100 am. When I went to pick the cake up at 1200 pm it was not ready. This is not the first time this has happened. While I waited to get the cake, I asked the person why this is a repeat issue and he said the person responsible for getting the order from the computer doesn't always pull the orders and post them. When they brought the cake out, it was not the cake I ordered. I told the lady and it was evidence she did not read the entire order. She also said they don't get the cake ready until it is paid for. The DQ website does not let you pay online. So ordering ahead only causes problems which the local DQ personnel could care less about.
Feb 26th, 2024

What an absolutely awful experience. Upon entering, the cashier didn't greet us and literally stood behind the counter leaning against the wall, staring blankly at us. He messed up the toppings on 4 of our items. The food took 20 minutes to come up. The burger patties were cold, hard, and dry, fries rubbery, and the pretzels were cold, saturated with oil, and not served with the cheese sauce. Once we got the cheese sauce, it was the consistency and color of construction adhesive. We ordered blizzards with chocolate ice cream, and they were made with vanilla. The bathrooms were out of paper towels and soap. The hand sanitizer dispenser by the entry was empty. The only thing that was eaten in its entirety was the cheese curds. They were hot and delicious. We spent $50 for lunch and left hungry. This is the worst fast food experience I have had in my entire life. There aren't enough words to express how bad this was. Edit: Stopped Ina again for an ice cream cake for my wife's birthday. During the 10 minutes or so that it took for someone to cash me out( because I guess that's how long it takes to ring up a single item), I witnessed several health code violations. Employees handling money and not washing or sanitizing hands. Employees touching their face and hair without cleaning their hands. Employees putting fries back into the fryer that a customer had brought back because they were cold - don't worry though, they kept the boxes that the dine in guest had handled and served the returned, now twice dipped fries to a car in the drive through. Handling ready-to-eat foods with bare hands I don't know where the management is for this place, but they either need to be on-site and paying attention or be replaced with someone else.
Mar 25th, 2024

February 10 2024 at 4 pm the girl at the drive thru is rude and racist. Can't be bothered attitude as well. Food was old and cold. Nasty place
Feb 6th, 2024