Tom's Automotive Service

Service: Air & cabin filter replacement
Jun 14th, 2023

DO NOT GO THERE!!!!! Coolant leak was how it started. I tested my car before hand. They pick it up Charge me 1664.00 then charged me 1723.00 for using a credit card!!! For a water pump call me said he had to replace 2 parts over 800.00 to get to the water pump. Then charged me for coolant and it was empty when I picked my car up. Worst service I ever had in my whole entire life. Same lights still on and same diagnostic codes. Service: Auto engine diagnostic
Jun 3rd, 2023

very friendly and respectful service just a tad bit expensive but where isn't these days. I would recommend them based on my experience
May 5th, 2023

May 1st, 2023

Toms has been dispatched to our home 3 times without actually showing up. They were dispatched by AAA every time each time and it took them over four hours to reject the request leaving my wife and I high and dry. They are horrible. It would be one thing if the request was rejected immediately by the tow truck service for being out of the service area, but it takes them four hours every time to reject the request. The unprofessionalism is unprecedented. Do not call this business if you live in a rural area. We have filed a complaint with AAA and according to them it has been escalated in their system. I surely hope this affects this companys bottom line and their status as a AAA preferred vendor. Service: Vehicle wrecking
Mar 27th, 2023