Southaven Pizza

Keondra Estell _{on Google}

Mar 22nd, 2024

I placed a pickup order on Uber Eats. My order at 6:50 pm while in the Southaven Pizza parking lot. I was advised it would be ready at 7:19 pm. When I went inside to pick up my order, I was advised that the cashier forgot to write down my order and that it would be an additional 15 minutes (7:34 pm). No apology for the inconvenience or anything. When I went back inside the second time at 7:45 pm and was advised that the order still was not ready. I was advised that it would be an additional 10 minutes (7:55 pm) because the orders still was not ready. When I asked the rude cashier, with the pink hair, why it was taking so long she advised that the machine didn't go off. The store was not busy although when customer service called her she made it seem like she was just so busy. Busy cashiers don't have time to walk outside, sit on the patio, twiddle their thimbs on their phone, and smoke their vape. The order was not ready until after 8 pm. The cashier was rude and unprofessional with was poor customer service.

John Reed _{on Google}

Mar 20th, 2024

Family Oriented restaurant. Staff takes pride in serving quality food and maintaining a happy atmosphere