A-1 Kendrick Fence Company

We appreciate you taking the time to share your feedback, and we are genuinely sorry to hear about the inconvenience you experienced during our recent project. We value your satisfaction and always aim to provide the best service possible.We would like to clarify the situation regarding the broken irrigation line. As per our signed contract, it was specified that it was the client's responsibility to clearly mark all irrigation lines underground. Unfortunately, the markings provided were not clear, and regrettably, we encountered an issue while building the fence. This situation was unforeseen and unintentional.In accordance with the terms of the contract, we are committed to addressing any damages that occur due to our actions. However, it's essential to note that the responsibility for the accurate marking of underground utilities rested with the client, as stipulated in the contract terms.We understand the frustration this may have caused you, and we are open to discussing a resolution that is fair and equitable. Our goal is to ensure your complete satisfaction with the project's outcome. Please reach out to us directly so we can work together to find a solution that rectifies the situation.Customer satisfaction is our top priority, and we remain dedicated to providing high-quality service. We hope to have the opportunity to resolve this matter and leave you with a more positive impression of our company.Thank you for your understanding, and we look forward to hearing from you soon.Sincerely,A-1 Kendrick Fence CompanyPearl, MS