Chamber of Commerce

      Blue Haven Pools & Spas

      ( 47 Reviews )

      Blue Haven Pools & Spas
      • 118 Cedarstone Dr A
        Madison, Mississippi 39110
      •   769-777-5074
      Free in-home estimate & custom pool design
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (47 reviews)
      38
      0
      2
      0
      7
      Read Our 47 Reviews

      Chamber Rating

      4.3 - (47 reviews)
      38
      0
      2
      0
      7
      › ‹
      • Michael Randall

        Had a spa issue after construction, Julia and David were amazing with our warranty and had us resolved quickly and it is beautiful. Great Spa and Pool!!
        Feb 6th, 2024

      • Monna Burns

        We had a pool built in 2021 and started having pump and light issues last month. Joshua and Julia were both very professional and responsive in helping us. The pool is still under warranty and they made sure everything was fixed (which included new computer board) at no cost to us. Service: Inground pool installation
        Dec 10th, 2023

      • Vibha Vig

        Very poor customer service. Very unprofessional staff. No one ever listens to the customer. Once you have signed the contract and paid the signing amount, the ball is in their court. Our project has been dragged out 4 months and there is still no resolution to our issues! Will never recommend them and never do business with them again. They did not even send the credit amount that was owed back to us. Very poor and painful experience..
        Nov 11th, 2023

      • Paul Richards

        Our pool is now 2 years old. Actual pool has had no issues. Electronics including keypad have required several follow ups and replacement parts. Now we are having more issues with electronics and can not get anyone from Blue Haven to return calls or emails. UPDATE: Blue Haven reached out by email and sent a service tech to inspect the electronics. Tech replaced the Hayward board and updated software. This did not correct the issue. Follow up visit determined that the salt cell was bad and technician replaced it. Issues have been resolved.
        Oct 30th, 2023

      • Moshe Weber

        Horrible experience!!! I called to get an estimate in November of 2023 , Kale from Blue Haven came down to my property. Looked at everything. Took him about 2 months to send over a proposal which I signed and approved same day. Was told that the payment and scheduling department would reach out to me regarding payment. Well, they never called and when I kept calling no one every answered the phones Ive sent multiple emails requesting and update and finally one day got a call from the manager by the name of Mr Chance, who said that my job is not approved due to being a commercial property and also said that his boss will reach out to me in about a day or so to possibly approve it Well, guess what. The boss never called Im furious that when Mr. kale came to quote my job he did not mention anything about BHP not doing commercial pools, he just wasted 3 months of my time What a disgrace to run a company like this So unprofessional and unethical
        Feb 26th, 2024

      Read Our 47 Reviews

      About
      Blue Haven Pools & Spas

      Blue Haven Pools & Spas is located at 118 Cedarstone Dr A in Madison, Mississippi 39110. Blue Haven Pools & Spas can be contacted via phone at 769-777-5074 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Blue Haven Pools & Spas?

      A The phone number for Blue Haven Pools & Spas is: 769-777-5074.

      Q Where is Blue Haven Pools & Spas located?

      A Blue Haven Pools & Spas is located at 118 Cedarstone Dr A, Madison, Mississippi 39110

      Q What is the internet address for Blue Haven Pools & Spas?

      A The website (URL) for Blue Haven Pools & Spas is: https://www.bluehaven.com/jackson-ms-swimming-pool-builder/

      Q How big is Blue Haven Pools & Spas?

      A Blue Haven Pools & Spas employs approximately 20+ people.

      Q What days are Blue Haven Pools & Spas open?

      A Blue Haven Pools & Spas is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed

      Q How is Blue Haven Pools & Spas rated?

      A Blue Haven Pools & Spas has a 4.3 Star Rating from 47 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed

      Related Categories

      Ratings and Reviews
      Blue Haven Pools & Spas

      Overall Rating

      Overall Rating
      ( 47 Reviews )
      38
      0
      2
      0
      7
      Write a Review

      Michael Randall on Google

      image Had a spa issue after construction, Julia and David were amazing with our warranty and had us resolved quickly and it is beautiful. Great Spa and Pool!!

      Business Response on Google Jan 21st, 2024
      We're happy that Julia, David, and our warranty team were able to quickly resolve the issue you had with your spa and make things right. Many of our customers share how helpful Julia and our entire warranty team is when they need help. We're glad you had that same experience and will share this with Julia, David, and their team and will share your review with them.Thank you for taking the time to share your experience with us. We hope you enjoy your new pool and spa for many years to come!

      Monna Burns on Google

      image We had a pool built in 2021 and started having pump and light issues last month. Joshua and Julia were both very professional and responsive in helping us. The pool is still under warranty and they made sure everything was fixed (which included new computer board) at no cost to us. Service: Inground pool installation

      Business Response on Google Dec 28th, 2023
      We're happy to hear that Joshua and Julia were quick to help you and make sure everything was fixed. The reason we have an in-house warranty team is to make sure that our customers get this type of quick service and help in case anything happens.Thank you for taking the time to share your experience, Monna. We'll share this with Joshua and Julia. We're glad everything is fixed and you will enjoy your pool for many years to come!

      Vibha Vig on Google

      image Very poor customer service. Very unprofessional staff. No one ever listens to the customer. Once you have signed the contract and paid the signing amount, the ball is in their court. Our project has been dragged out 4 months and there is still no resolution to our issues! Will never recommend them and never do business with them again. They did not even send the credit amount that was owed back to us. Very poor and painful experience..

      Business Response on Google Dec 19th, 2023
      Thank you for contacting us, so we could help fix the issues you were experiencing. Our warranty department looked into this to understand the equipment issues you were experiencing and how we could help you. We contacted the equipment manufacturer and asked their representative to join our technician when they visited your home. When our technician and the equipment representative visited your property on December 4, they were able to identify the issues with programming and automation for your pool and fixed those issues. Your pool is currently running, since that visit.If there are any additional issues or anything else we can do to assist you, please contact our General Manager, Chance Hinton directly at: [email protected]

      Paul Richards on Google

      image Our pool is now 2 years old. Actual pool has had no issues. Electronics including keypad have required several follow ups and replacement parts. Now we are having more issues with electronics and can not get anyone from Blue Haven to return calls or emails.
      UPDATE: Blue Haven reached out by email and sent a service tech to inspect the electronics. Tech replaced the Hayward board and updated software. This did not correct the issue. Follow up visit determined that the salt cell was bad and technician replaced it. Issues have been resolved.

      Business Response on Google Oct 19th, 2023
      Mr Richards, thank you for contacting us, so we could help fix the issues you've experienced with your pool's electronics. Our technician visited your property on Friday, October 27 and swapped out your circuit board and updated your software. The same technician will be coming back to your property on Tuesday, October 31 to check if everything is working properly and if any other updates or replacement needs to be made.If there are any issues or if you would like to speak directly with the head of our warranty team, please email us anytime at: [email protected]

      Moshe Weber on Google

      image Horrible experience!!! I called to get an estimate in November of 2023 , Kale from Blue Haven came down to my property. Looked at everything. Took him about 2 months to send over a proposal which I signed and approved same day. Was told that the payment and scheduling department would reach out to me regarding payment. Well, they never called and when I kept calling no one every answered the phones
      Ive sent multiple emails requesting and update and finally one day got a call from the manager by the name of Mr Chance, who said that my job is not approved due to being a commercial property and also said that his boss will reach out to me in about a day or so to possibly approve it
      Well, guess what. The boss never called
      Im furious that when Mr. kale came to quote my job he did not mention anything about BHP not doing commercial pools, he just wasted 3 months of my time
      What a disgrace to run a company like this So unprofessional and unethical

      Business Response on Google Mar 28th, 2024
      Moshe, we are very sorry that we could not suit your needs. We hope you have success in finding someone else to help you with your project.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 47 Reviews )
      38
      0
      2
      0
      7

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Swimming Pool Contractor Near Me in Madison, MS

      CPS Pools and Spas
      125 Kimball Dr
      Madison, MS 39110
      601-605-0500
      ( 5 Reviews )
      Elite Pools
      464 Church Rd suite 500
      Madison, MS 39110
      601-790-9966
      ( 13 Reviews )
      Island Pools
      (601) 540-7471
      ( 1 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading