Firehouse Subs Madison Forum

I had an amazing experience here. I walked in, everyone greeted me with a very happy hello. I ordered my sandwich and the women helping me out was so sweet. She offered me a taste of a sauce I was hesitant about. My sandwich was made amazingly and tasted absolutely fantastic. I will definitely be coming back here
Apr 7th, 2024

The staff was super nice and polite. Was welcomed as soon as I entered. Food was quick to come out and was hot and tasted fresh. Will come back for sure.
Apr 3rd, 2024

Lisa and Teresa are the best!
Mar 28th, 2024

Mar 25th, 2024

I work for a very large company in the Jackson metro area. Every Friday I am responsible for ordering our company lunch on Saturdays. We order from multiple different places but this one has been the worst and I want the owner to know we will never order from here again due to his or her super rude employee. On Friday nights I call to place large order and always have order the order called back to me and they charge the company card. But..... for some odd reason the last three times we have been told they didn't charge us for a couple sandwiches and we need to be charged. I just find that very odd after being told my order back to me. I spoke the the General manager on the phone and let her know that we will not be ordering from this location ever again since this is a continuing problem. She was extremely rude and instead of trying to make it right. She just talked badly about us to my employee and told us she will make sure we can not order from any of the firehouse locations. So instead of us spending an average of $800 a month with them, I will be taking our business elsewhere do to a rude general manager that doesn't know how to run a store. If you own a business and are looking to place a larger order for your stafff, do yourself a favor and don't go here.
Mar 20th, 2024