Red Dot Storage

Good experience, Shamoya
Apr 4th, 2024

After renting a U-Haul to move my mothers items we got to the storage unit where the code to the gate did not work. We called a representative that gave us several other codes that did not work. She would not put a supervisor or a tech on the phone. She advised us to come back tomorrow. I explained I couldnt keep the U-Haul until tomorrow. We finally asked for a refund in which she said it would be up to 3 weeks This was a waste of time and money.
Mar 7th, 2024

Gate wouldnt opened. Never had a chance to get in unit. Requested a refund. Dont use. People have gotten locked in as well as out. They need to repair gate.
Feb 29th, 2024

great. upgraded to a bigger unit. Lindsay was a fantastic. only took about 5 minutes.
Feb 23rd, 2024

Excellent transaction from start finish. The reason for 4 stars is because it is a poorly designed facility which makes the gate extremely difficult to enter and exit with a trailer. Might even make me consider not using this facility because of this as it is almost impossible to maneuver without damaging your vehicle or trailer. A few gate issues with the code but customer service was reasonable with response.
Jan 20th, 2024