Hilton Jackson

For this place to be a Hilton, it gave Motel 6 vibes. It really needs to be upgraded. The breakfast buffet was delicious and had a variety.
Apr 9th, 2024

Place looks and feels very outdated. Way too much noise bleed between the rooms!
Apr 1st, 2024

Rooms: Room needs to be updated. Would most definitely stay there again
Mar 30th, 2024

The staff were AMAZING - especially Jerica (not sure of spelling) and Billie Burns. They both are so good at what they do, and I cannot commend them enough on their professionalism, kindness, and customer service. What we werent thrilled with was the fact that for the second year in a row, the elevator situation was terrible. We had one working elevator in a full hotel. One of our travelers had some mobility issues which prevented her using the stairs, and her wait times for elevators were so long. The property itself definitely needs some love - nonworking electrical outlets and light fixtures, peeling/damaged furniture, and general lack of maintenance werent dealbreakers, but noticeable. Other little things were that we had two people in the room with one bath towel and one bar of soapagain, not things that seriously affected our stay. We had a group of 11 and had 5 guest rooms. We stay here every March, and we sure hope things are different next year. Again, we have ZERO complaints about the staff - they all need big fat raises! Nearby activities: Dragos (next door) has the BEST charbroiled oysters and lobster mac & cheese!!
Mar 25th, 2024

Possibly one of the best hotels I have ever been to, staff,room quality ,amenities and atmosphere . Express the fact that the Hilton and its team members are devoted too pure excellence in the hospitality industry.
Mar 24th, 2024