Payless Car Rental

I rented via a 3rd party app for a family reunion over the 4th of July weekend. I had to extended my initial request due to unforseen circumstances of another family member. I extended the rental twice, and was quoted one amount but after getting back home it was over double what was quoted. It felt as if I was price gouged. I was even charged for gas after I filled the tank and it was more than what was in there when I received it. The service I received at the counter was great, even though it was quite a wait.
Jul 12th, 2022

Nov 18th, 2021

The car was not clean when we picked it up. 1. It smelled like smoke. We found a cigarette lighter on the floor by the driver's seat, so a previous driver obviously smoked in it. 2. There was a Dorito on the floor in the back seat and part of a candy wrapper in the rear door pocket. 3. The passenger seat would always ding when someone was in the seat even though they had their seat belt buckled. I went to the counter when finished to try to extend my reservation, but there was a 1/2 hour line up. I called to try to extend the reservation over the phone and they couldn't find my reservation so I just turned it in and used Lyft the two extra days I needed a vehicle.
Sep 17th, 2021

Quick and friendly service at the Jackson airport counter, and they had an available car for us when Hertz overbooked and left us high and dry. The car had 30K miles but it was very clean and a great car for the four of us.
Jul 21st, 2021

Jun 19th, 2021