Marshall County Health Department

They told me to call before I come up the last time I was there. I called for an entire week and no answer, until one day someone answered the phone, I told them the nature of my call. She told me she will check then asked to place me on a brief hold. I set on hold for 40 minutes then hung up and called back 3 times in a row and the phone keep ringing until I gotten a busy signal all 3 times. You all have to get better with the phone service, people call for a reason and it is important.
Sep 23rd, 2023

VERY RUDE!!!!! ATTITUDE PROBLEM NEVER GOT ANSWERS TO QUESTIONS
Sep 19th, 2023

Writing this while in the wait room going on 2 hours. Counted 10 people walk in the door since Ive been here and theyve all come and gone. Also, we got here at 11am and we were told to come back at 1pm because everyone is at lunch. You mean to tell me your entire staff takes a 2 hour lunch break everyday? Place is a joke. Go to a neighboring health department.
Mar 2nd, 2022

The phone will literally ring until the line goes dead. Im sure theyre not getting that many calls that they cant answer. The place and employees should be inspected, this is clearly a problem that needs solved. This is an important place for a lot of people. Theyre very unprofessional
Jan 16th, 2022

This happened a few months ago and lost this review when changed my email, but I'm going to give people a heads up. If you're polite or just generally give people the benefit of the doubt like me; don't. At least for Theresa. I'm very nice and kinda quiet. From the moment she walked up to me, she was openly sneering, rolling her eyes and throwing her eyebrows up while wide-eyed looking down. Once we were in the room she got worse and all her questions were done in a mocking or judging tone...OPENLY... I was a little stunned and didn't call her out for it. I'm a nice person, Im also not good at confrontation and like to give people a chance to be kind as well. Despite all the disrespect, I stayed kind until it just kept going. When she was asking me some questions on some paper, I attempted to look at the copy near me, and kid you not... The moment my fingers touched that paper she literally snatched it and said, "Don't touch my papers." It was literally a copy, lady... It was the same on her lap...And no... I'm not exaggerating.. I was in my early 20s and she was in her late 30s, I think...I think she felt comfortable and like she could get away with it because my temperament, and age. I wanted to see the papers because I have trouble hearing and she purposely got lower and lower because I have trouble hearing. Once I started matching her energy she got more nasty and was openly glaring... This place is something else... TLDR: Theresa, you should quit and make an opening for someone who really deserves your job. Someone who wants to help people, and is kind hearted. Or do some sort of healing; spiritual or therapy... idc which...You need help. You don't treat people like dirt. Something is genuinely wrong with you. For the people coming here, don't give her the benefit of the doubt. she'll take advantage of that. She's vile.
Mar 8th, 2024