Sonic Drive-In

Love getting a great dessert.
Apr 1st, 2024

From worker to customer, I will always love Sonic. They need to fix the parking lot though. Update 3/8/2022: They have fixed the parking lot. Service still the same. Update 6/28/2022: Seems like they don't listen, even when order is repeated. Wrong size cup. Hubby's coffee drink is never on point. Shakes so thick that it literally hurts your mouth when sucked through a straw. Carhops don't wait on their tips anymore. It needs an update in employee status and morals. Update 6/1/2023: Ordered online 2 hours before I had to pick it up for work. Only had a burger and a slush and it took them over my time to receive my order. Then the car hop didn't speak or anything, even gave her a tip thru the app. Holly Springs must approve their online services. I did everything correctly. The burger patties looked and feel old, but, it might have been in the holding area for a minute before they cooked my food. Remember, I used to work at this location, so, I know what I'm talking about Update 3/27/2024: Everything was good, hot, and fresh...love the thick shake!
Mar 25th, 2024

Feb 25th, 2024

Pick up time for our order was 8:47. We received our food at 9pm. Not a big deal.... they left my tots out ... when I asked for them, they brought them about 10 min later stone cold... my husbands milkshake was pure milk... not frozen at all... when he asked about it they told us the milkshake machine was broken. My husband asked for a refund and was told she would make him another one... 25 minutes later no milkshake ..... I called the corporate customer service number and was told we could not get a refund, only a giftcard. So we paid for something, was told the machine was broken, and couldn't get a refund??? This is the absolute most horrible customer service I have ever seen. We left after sitting there 45 minutes with no milkshake. I'll stick to Chick-fil-a who actually cares about their customers.
Feb 22nd, 2024

Jan 16th, 2024