First Horizon Bank

Jason Johnston _{on Google}

Apr 6th, 2023

I stopped in the Hernando branch today, Friday, April 15 around 3:30... and I'd like to nominate the teller that was there for employee of the year. Her name is Keesha. She was the only teller and helped 3 of us inside and knocked out 2 in the drive through simultaneously and had nothing but a smile on her face the entire time. I hope she wasn't smiling to keep from crying , but she was handling business in there like champ today! I hope someone high up in the organization sees this and recognizes her efforts. As a business owner myself, it's rare to find someone with her customer service skills these days.

Mitch Chambers _{on Google}

Oct 22nd, 2022

Cashed a check I received from a First Horizon customer this morning. I got to the drive through and their window is completely blacked out so you can't tell if anyone is inside or not. The screen in each lane doesn't work either. I sat there couple minutes saying hello trying to see if they are even open, but no response. A lady pulled in the other lane and sent her transaction through and someone spoke to her. So I sent mine and they finally acknowledged that I existed. I told them I needed to cash the check and they charged me $8 to cash a check from one of their own accounts because I myself was not a First Horizon customer. What a trash bank this is.

Evan Murphy _{on Google}

Jul 27th, 2021

This branch used to be great but ever since swapping over to the First Horizon name its been a different story!

David Harris _{on Google}

Feb 19th, 2021

I have had the worst experience with this branch and their supposedly "operating hours". I was at the drive thru of this branch to make a deposit. I arrived at 8:55 and waited until 9:03 before I had to leave to get to my work on time. Although their posted hours are from 9-4 and even though there were cars in the parking lot no one opened up the drive through. This has happened several times. If they are not going to open on time, then they need to repost their operating hours. My time is valuable and limited as to when I can get to the bank.

C Gordon _{on Google}

Feb 10th, 2021

Great group of people to work with.