Lil Jackie's

Mar 26th, 2024

The only slightly bad point I see is the high cost of having any vehicle towed. However, I am truly thankful my spouse is involved in the auto industry, which may possibly help us remain in good standing with many wrecker companies. Thank you, Ms. Angie and Mr. Jackie, for all of your kindness and thoughtfulness towards my family and our issues over the last few decades. Yall are wonderful people and I honestly appreciate yall's valuable friendship and loyalty companionship, especially with my husband and daughter.
Feb 24th, 2024

Will help you out if at all possible. Nice owner
Feb 21st, 2024

Jan 8th, 2024

Unethical money grab practices. This company regularly patrols Southgate Realty's parking lots looking for vehicles without parking decals to tow. So far, no problem, that's fair. They towed a vehicle that's had one for months and that they've undoubtedly seen multiple times in the lot during their regular patrols. The owner had a documented emergency situation come up and did not replace it properly for one day and one day only. It took them that one day to tow the vehicle, as If they were waiting patiently for a slip up. The same decal they've observed on the car for months was on the seat as well - still visible. They refused any sort of assistance or adjustment, right before Christmas, and charged a whopping $250 knowing good and well a tow, admin fee and a day of storage would be half that. Technically they were sanctioned to do this, but we all know that aggressively pursuing advantages you're technically sanctioned to pursue isn't always right. If this doesn't demonstrate a lack of morality from a business owner, to do something like this right before Christmas, then I don't know what does. I'll definitely stay away from this company, and any apartment complex that uses them for tows has lost some of my trust. If they're so willing to tow a vehicle that they know from observation rightfully belongs at a complex due to a technicality, what other steps would this company take to get away with a tow if they wanted the money? Is Southgate Realty really okay with this behavior?
Dec 25th, 2023