Navy Federal Credit Union

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Chamber Rating

4.5 - (48 reviews)
38
4
2
0
4
Read Our 48 Reviews

Chamber Rating

4.5 - (48 reviews)
38
4
2
0
4
  • Rachel B

    I'm incredibly happy with every experience I've had with this location. The staff is always friendly and well informed. Recently, I went in with an issue that was resolved swiftly. We were helped by Lydiana, and she really went above and beyond to help us. I throughly recommend this location for any banking needs.
    Feb 14th, 2024

  • Richard Boulanger

    I'm trying to pick up a check on a POD account. Had to wait an hour in the lobby, only to be told someone would call me. I called them, since they didn't call me. They told me I could pick up the check 2 says later. I go back to the branch 2 days later to pick up that check, and guess what? They've got me waiting in the lobby AGAIN! HORRIBLE CUSTOMER SERVICE.
    Jan 23rd, 2024

  • Zach Levey

    We came in to payoff a loan with a wire transfer. Maddie greeted us and was an absolute delight to work with. She was professional and efficient in every possible way. She answered all questions clearly and precisely, and made us comfortable with this substantial transaction. Thank you Maddie and Navy Federal for taking care of us so well. You deserve higher than five stars!!!
    Dec 8th, 2023

  • Kris Harris

    They had an ATM that let you make deposits. Didn't even need to go inside. Always come here if need to make a deposit from playing at the casinos lol
    Jun 2nd, 2023

  • Trillian Swimm

    Normally I have nothing bad to say but today I'm very disappointed in this branch specifically because the ATM would not allow deposits and I need to deposit money in my account. If you're not going to remain open so people can make deposits, you have to make your machine available to deposit money. You have now officially wasted my time, gas, and money. Be better
    Feb 3rd, 2023

Read Our 48 Reviews

About
Navy Federal Credit Union

Navy Federal Credit Union proudly serves the armed forces, the DoD, veterans and their families through every life stage. Join a credit union that supports the military and understands what it means to serve.Enjoy great rates, discounts and exceptional service through digital banking* or at more than 340 branches worldwide. Visit navyfederal.org.Our Members Are the Mission. *Message and data rates may apply. Equal Housing Lender. Insured by NCUA.

Contact Info

Products

  • Auto Loans
  • Checking
  • Credit Cards
  • Loans
  • Mortgages
  • Savings

Questions & Answers

Q What is the phone number for Navy Federal Credit Union?

A The phone number for Navy Federal Credit Union is: 888-842-6328.


Q Where is Navy Federal Credit Union located?

A Navy Federal Credit Union is located at 3821 Promenade Pkwy, Diberville, MS 39540


Q What is the internet address for Navy Federal Credit Union?

A The website (URL) for Navy Federal Credit Union is: https://www.navyfederal.org/branches-atms/locations/usa/ms/diberville/kee.html


Q What days are Navy Federal Credit Union open?

A Navy Federal Credit Union is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed


Q How is Navy Federal Credit Union rated?

A Navy Federal Credit Union has a 4.5 Star Rating from 48 reviewers.

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Ratings and Reviews
Navy Federal Credit Union

Overall Rating

Overall Rating
( 48 Reviews )
38
4
2
0
4
Write a Review

Rachel B on Google

image I'm incredibly happy with every experience I've had with this location. The staff is always friendly and well informed. Recently, I went in with an issue that was resolved swiftly. We were helped by Lydiana, and she really went above and beyond to help us.
I throughly recommend this location for any banking needs.

Business Response on Google Mar 8th, 2024
Thank you for sharing your feedback about your experience with us, Rachel. We're glad to hear you had a great experience with Lydiana and our team.

Richard Boulanger on Google

image I'm trying to pick up a check on a POD account. Had to wait an hour in the lobby, only to be told someone would call me. I called them, since they didn't call me. They told me I could pick up the check 2 says later. I go back to the branch 2 days later to pick up that check, and guess what? They've got me waiting in the lobby AGAIN! HORRIBLE CUSTOMER SERVICE.

Business Response on Google Jan 15th, 2024
Hello Richard. We strive for member transactions to be as seamless as possible. Our team appreciates your patience as we work to serve all of our members.

Zach Levey on Google

image We came in to payoff a loan with a wire transfer. Maddie greeted us and was an absolute delight to work with. She was professional and efficient in every possible way. She answered all questions clearly and precisely, and made us comfortable with this substantial transaction. Thank you Maddie and Navy Federal for taking care of us so well. You deserve higher than five stars!!!

Business Response on Google Nov 24th, 2023
Thank you for sharing your feedback about your experience with us, Zach. We’re pleased to hear you had a great experience with Maddie and our Team. We appreciate you taking the time to let us know what we are doing well!

Kris Harris on Google

image They had an ATM that let you make deposits. Didn't even need to go inside. Always come here if need to make a deposit from playing at the casinos lol

Business Response on Google Jun 1st, 2023
Thank you for the 5-star review!

Trillian Swimm on Google

image Normally I have nothing bad to say but today I'm very disappointed in this branch specifically because the ATM would not allow deposits and I need to deposit money in my account. If you're not going to remain open so people can make deposits, you have to make your machine available to deposit money. You have now officially wasted my time, gas, and money. Be better


Load More Reviews

Overall Rating

Overall Rating
( 48 Reviews )
38
4
2
0
4

Write a Review

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