Lagniappe Of Biloxi Apartment Homes

Beautiful place
Apr 7th, 2024

We have had constant issues with this apartment complex. First we had these persistent neighbors who would continue to make noise complaints on us at all hours of the day. We had the curtesty patrol office come at 6 pm, 8pm, 4 pm, etc. mostly outside of quiet hours. We indicated multiple times that our child is level 3 autism and that limiting the noise made would be difficult, we continued to be harassed and disturbed (constant eviction threats, stating if you dont stop this can result in termination, with the last few stating it would be our final chance ) to the point were normal living became difficult. We would place blankets on the floor to stop the noise, limit our walking around the home and just stay in one room most of the time. They also only kept coming to our apt when the neighbor across the hall would blast music and the neighbors over would have literal parties where they would scream profanity and get intoxicated all night. The upstairs neighbor would constantly smoke marijuana and after speaking to them briefly they hadnt had any issues with staff. Eventually we went to the office and spoke to the manager and she said she would handle it. We had the curtesy patrol officer come after that anyway to which they eventually stopped because we were terminating our lease soon. Fast forward to a couple weeks before our move out date we found mold and saw that it had damaged our property. We called them and told them that it was in the closet and everywhere to which they stated they would put in a maintenance request and maintenance will come check it. All maintenance did was look at the closet, read the humidity levels, tell us to contact our insurance and leave. After doing so, the insurance needed further reasoning as to why levels of humidity were so high and to ask for a more in depth report on what was found. I told the office to which the manager, ashley, responded you never let us know, so we didnt see it and therefore we couldnt do anything about it and cannot provide you with the report only the work order on the closet (which was incredibly vague and brief and i had already submitted). she also went on about how she has lived on site for years and hinted that this is our fault because we didnt clean the windows every other day and open the windows. Which we did constantly, we also have quarterly inspections, and the maintenance people changed our blinds, to which they found nothing too throughout our lease (the mold literally just popped up and we told them as soon as we saw it). Needless to say, i found this to be ridiculous, because i told them on the phone about the mold, and my husband also went in personally to tell them about it. Not to mention, even after telling them about the mold, it still took about a week for maintenance to come, and they only did so after calling back in to ask why they have yet not come. Maintenance did nothing upon arrival and even entered my premise without permission or notice (they unlocked the door after i didnt hear them knock and came in, i could have been without clothes or my children would have been without clothes). Ithought they would check everything and then they were gone . I found this odd because she was so adamant on being told about the mold so that the maintenance can do something about it when they in fact did nothing and again we did tell them. Ultimately, she refused to accomodate our request for a written statement. On a side note, the building is poorly made, floor is thin as paper, everything broke very quickly, they have a mold issue and will blame you and cover their tracks, do not clean anything they just paint over everything, including the toilets and the vent, and maintenance will do the bare minimum and are rude. We are being discriminated against and i wont stand for it any longer. Pictures are of the last couple weeks it rained a ton and I believe the mold and humidity is a result of this.
Mar 9th, 2024

Exceptional staff, well maintained grounds and unit. Best pool (with shade) on the Gulf Coast! Recommend living here for anyone who is looking for a quiet, safe, and aesthetically pleasing experience.
Jan 29th, 2024

Extremely well maintained grounds and the model unit was amazing
Jan 19th, 2024

Lived here while attending Tech School with the Air Force. We very much enjoyed living in this community, as the apartments were spacious and modern. The staff was also very kind and helpful, thank you Lagniappe Staff for all the help during my time here. I recommend living here if you're looking for a place to stay in the Biloxi/Diberville area.
Jan 7th, 2024