buybuy BABY

I can certainly see why this store has such bad reviews. My wife and I bought a dresser and stroller today and it could not have been a more joyless experience. The atmosphere is incredibly drab. Isnt getting ready for a baby supposed to be an exciting time? After we checked out no one even offered to help load up the very heavy stroller box. What if my wife had been alone, is she supposed to just ask a random person on the street to help bring the box out to her car and load it up?
Apr 7th, 2022

Got a toy box from buy buy baby website and it came broken and they dont even wait to help me get a new one all they tell me is we dont sell toy boxes even tho we got it online. Like great customer service dont yell at your customers if we just ask simple questions or what we should do. Never again will I buy from here
Mar 1st, 2022

I ordered a package on 02/08/2022 and still haven't received it im highly disappointed in this company I will never order anything from this place again and will be having my girlfriend cancel her registry here as well...
Feb 25th, 2022

We knew nothing about strollers when we first walked in. Jody was so helpful with explaining different strollers and the features each one has. Id recommend stopping in if youre unsure of what to purchase. They are very helpful.
Feb 24th, 2022

I would start with giving them 0 stars. Terrible terrible service at the store. Picked up baby clothes from the 40% off rack and when checking out, the girl on the counter (I wish I remember her name) said these are not on sale. We spend time picking up all the items looking at a fair discount, but did not feel like going back and showing those idiots working at the store the discount tag. I showed them the 20% coupon I received via mail. She did not even bother scanning the coupon and told us this is expired for an item we wanted to purchase. So we came back home leaving all the items we picked and looked up online, the online purchase reflected 20% off on the same item. More than half of the items were on sale online the one we picked up at the store. But the store associates refused to give us any discounts. I would avoid going to this store and order it online instead. No point in arguing with the idiots working at the store.
Mar 23rd, 2022