Wells Fargo Bank

Waiting for over 20 minutes with no end in site, just to get into my security box
Jan 29th, 2024

Dec 30th, 2023

This place is beyond horrible. Defrauded me if $26,000.00 and Wells Fargo does not care. Manager could not help me resolve the problem and the next day he was no longer employed at WF. Another personal banker said quote, I have no idea how this could happen! And did nothing to help me.
May 29th, 2023

Very friendly and professional staff. Olha was very friendly and fast to do my deposit, definitely one of my favorite branches.
Feb 1st, 2023

A storied track record of terrible service and complete lack of quality control. The only thing this circus is missing is free popcorn in the lobby. Chosen any other location. District level employees won't admit that problems exist, and would rather gaslight than acknowledge the history of the company Questions: Why would a teller ask a banker if we can do name change in the mobile app? A complete lack of product knowledge. Why would a banker advise a customer to deposit a third-party check into the ATM not signed over correctly because the check is under BSA review limits? A complete lack of ethics. And why would an employee choose to write down a FOREX order on a post-it note even after telling the employee that she should be writing it in the book? A complete lack of concern for the member experience. The order never came in...go figure.
Apr 13th, 2023