Heartland Tire Shakopee

Jeff Steinhaus _{on Google}

Mar 5th, 2023

I have had alignments and tire work done here in the past and excellent service but the last time, I was told it needed new struts as they couldnt complete the alignment. High pressure sales about safety and it shouldnt even be driven. It was over $2000 so I did it myself for $200 (with help from a mechanic and his shop) and parts were marked up over 100%. My mechanic said they didnt need to be replaced (old and a bit worn but not a safety concern) as they just didnt know how to properly align this type of vehicle (ask if it was a younger kid as they usually sometimes dont get taught how to do this) but replaced the parts anyways as we already had them ordered.
Then took to a dealer for an alignment thinking I would only need the front done as was told the back was aligned and assumed what I paid full price for. Guess not, the dealer said the back was out of alignment as well. May be back for tires but not alignments and remember that services I am told are needed may not be.

Aj Stephens _{on Google}

Feb 28th, 2023

Every time I go in the experience is great Tiffany goes beyond to make sure you have a great experience and makes you feel comfortable shes helpful sweet and nice!!

Neil Juneja _{on Google}

Feb 18th, 2023

Helpful, Professional, Honest, and took care of mistakes the dealer made with my a3. I will absolutely be coming back for future alignments!

albert gorille _{on Google}

Dec 21st, 2022

Excellent service changed oil