Highland Chateau Health + Rehabilitation Center

I have been in three nursing homes, this is by far the best. The food is good and plenty, and the staff is wonderful. There are a lot of activities to keep me busy, I love it here. I'm being placed in assisted living soon, I'm really going to miss this place.
Mar 5th, 2024

Nov 19th, 2023

We left AMA after calling our doctor who felt it safer for him to be home. No safety measures such as bed rails. Beds dont operate as expected. We couldnt even get the bathroom room door to fully open. Staff seemed to disappear once we showed up. No toilet should be held up by 2x4s. Staff is not trained to handle complex surgeries like back fusion and what they did could have caused more harm. And they refused to give him the medication prescribed for him to take home when we left early because he left against medical advice. Lack of any accountability. Once we got through the door all the staff disappeared.
Oct 17th, 2023

Have a family member that was recovering from some health issues and was placed at this facility. I went to visit him. It is the most terribly ran place I have ever been to. There was a man sitting in the dark in his bedroom in nothing but his underwear because he was hot and trying to stay cool because it was the middle of the summer and their air conditioning didn't work anywhere in the building. The hallways and the entire building stink of pee. My family member said there was times where he would press the button for help and hours would pass before anyone came. This place needs to be shut down and the people relocated to be honest not to mention the food I heard is absolutely terrible and I would never recommend anyone to put their loved one in a place like this for any reason
Oct 11th, 2023

May 7th, 2023