United States Postal Service

The actual post office is fine, but in my five years of living in the Midway, I have slipped and fallen on their sidewalks on three different occasions. They are perhaps the most negligent businesses in the neighborhood in this regards, and are a personal injury simply lawsuit begging to happen.
Mar 28th, 2024

The gentleman that helped me get a PO Box was so friendly and helpful. I never felt rushed, despite there being a wait line. The two people working the customer service line were very efficient.
Feb 19th, 2024

Omg the the supervisor she is a black lady she is so horrible she has zero customer service my mail didnt come to the my mail box i came for a help she said i should wait in the outside after an hour of standing up she come back with nothing
Feb 17th, 2024

I think it is terrible customer service when people think it makes them more efficient to slam things, make loud noises, and talk in high, loud voices when processing your request. It doesnt. Its just rude and obnoxious.
Feb 16th, 2024

Someone working at this post office regularly has their scanner set to "delivery scan" instead of "acceptance scan". I run an online retail business and this causes chaos for me and my customers, having them think their order has been "Delivered" to a P.O. Box in St. Paul. It's now happened twice in one month, one time on 20 of my packages, and again today on 1 package. When it happens, my customers can't track their orders online anymore and have to rely on my word that it's on its way. How can this post office specifically cater to business owners when they have someone working there who doesn't know how to use their hand scanners properly? Really, really frustrating. Have otherwise had only positive interactions with the counter staff here but this continuous error is unacceptable.
Feb 9th, 2024