Salongeorge

Thanks, Laura! We appreciate the compliments and are so happy you love your new 'Do. We look forward to your next visit!

Awe, thank you, Anikka ! We so appreciate your compliments and hope to see you again. We are definitely lucky to have Mitch on our team!

Brenden, For a partner to say you witnessed any of the handling of Daisy's hair or lash services when you were never present, is definitely defamation of character. You did not witness our perfectly fun time we all had interacting with Daisy. She was pleasant, easy going, and never once complained during her services. I will always defend my team when others are trying to discredit their names. Our stylists get multiple great reviews and it seems you like to complain online when you do not know how to interact like an adult and come in for a consult and conversation. I talked with Daisy, not you, the very night of her services and offered for her to come back so I could assess what she was needing to make her feel like her hair was what she wanted. She never asked me for a refund, she actually never asked for it to be even fixed. She was just complaining because of the higher costs. All services are starting prices as advertised on our website and in our guarantees. All is subject to change depending on what needs to be done and what products were used to achieve the guests end results. Daisy was in our care for 6 hours for a corrective color and highbred lashes. All the while she was informed of prices and upcharges because of her hair length, density, and prior hair services. All the stylists who were taking care of Daisy were having fun with her and discussing all options to her as it was unfolding. I believe, you didn't like how much these services can cost, but unfortunately, after talking with me over the phone, she wanted to tone her own hair when she got home and I specifically told her our services were to be void of guarantee if she tried to fix it herself before I could see it in person. I did not see it at the end of service, so I asked her to come back that night, the next day and or the following Monday and I would help her, and possibly have a discussion about the prices. I am very reasonable, but do not take kindly to threats to my salon company or my team. I believe Daisy did not listen to my requests to help because you were bullying her into thinking she was at fault for being nice and never asking for any money refund or hair redo. She sent me photos of her hair the next day via email, and it was washed and I am not sure if anything else was done to it. It was not in the smooth style she left with and even after it was specifically said to her by our lash tech not to take a shower for 24 hours so the lash glue would adhere properly, and clearly she did not listen to our recommendations for guarantees. There were 5-6 different stylists working that night and interacting with her, including myself, and she was so kind and having fun. So no, I do not believe there was trauma during the service. I would have certainly helped out in any situation if I had known there was a problem. I reached out via phone, email, and text and not one return conversation. I was willing, but you were not. I returned all of her 2 calls and only talked once. If anyone read all of your 0 or 1/10 stars given in all of your reviews they would see you like to only complain and not actually visit this business directly or have any services done with this company. I was still willing to talk to her directly, but 6weeks after the original service was completed is unacceptable for compensation or redo's. I have valued all of our guests in our 18 years in business and my 37 years behind the chair. If we were not doing our due diligent, I believe we would not be in business this long.

Thank you, Abby! We so appreciate the compliments and feel the love! Our clients rock, too!!

Awe, Thank you, Regina! Dustin really appreciates the compliments!