U.S. Bank Branch

Mar 23rd, 2024

Transferring money from one account to another us bank turned off my access to the ap, but still allowed money to flow to and from for bills. Doesn't call, no email, zero communication to their customers... me, about the change or concerns they have. When I try to access the ap it say "there is a problem on our end". Switching to Sofi, they least pay 4.6% on savings acccounts... no CD required.
Nov 11th, 2023

I submitted only 3 stars because although this US bank location is conveniently located for most businesses in the downtown St. Paul area.... they lack just a few simple banking courtesies and skills such as counting paper bills out to their customers. They silently count them out to themselves and when confronted about their technique or style...they are seemingly a little agitated. Someone could easily accuse your tellers of miscounting, if not counted directly to them. I visit here at least once a week for loose change but unfortunately they would not be my first choice if I had another one to choose from.
Jul 27th, 2023

Please send us bank signature card
Jan 13th, 2023

Had a meeting with a cindy shiely about opening a checkings account... she had this demeanor with me like she was upset.. Then once I said I didn't live where my ID has it at.. then she said immediately I couldn't open my account... I had the money to open it .. then another white fuller sized lady walked in asking if everything was alright.when I tell you I felt so small in the moment. I was the most polite quiet black woman ever in this place and they made me feel so little in this moment. She wasn't even the lady I was supposed to haveA meeting with.. it's not what you say it's how you say it. And I did not feel welcomed at all here left on a verge of tears.
Jan 6th, 2023