Huntington Bank

Horrible! Cant get a hold of anyone! Had a fraud issue no one answers phone call back In morning. Had issues with business account and personal Had TCF for 30 years never anything like this. Dont open account with them.
Mar 24th, 2024

I've been a customer for more than five years, and I use their card for everyday purchases. I went to the bank myself to do a wire transfer, but no one greeted me. The bank teller, who was good at communicating, looked at me and said I should see the branch manager "for a wire transfer". I had the worst customer service encounter ever when I went to the branch manager's cabin. Zero empathy and practically no ability to communicate with a client. Joel is his name, and he is a horrible person. I had to follow up and ask for the reference code for the wire transfer myself, where he was supposed to call me back. Terrible customer service, I don't refer this bank (especially at this location) for their worse business.
Mar 4th, 2024

Worst customer service. No empathy at all. I called to recover my bank account after they decided to close it without letting me know and they said they do not know what happened to my account and can do nothing about it. And yet they can send me marketing emails and I still have the same phone number I opened an account with. I just cannot believe it. Customer service was so rude - I just want my account information!!
Nov 15th, 2023

Brought in a bag of change ,apparently banks dont count change for customers lol..what..? Huntington has surpassed TCF incompetency...
Nov 4th, 2023

Bankers can't show up on time to appointments
Oct 15th, 2023