Star Auto Sales LLC

Very respectable Company For Cars
Apr 4th, 2024

Apr 4th, 2024

DO NOT BUY HERE. I would give 0 stars if I could this place is run by a family of misogynist sleez balls I went with a family member to buy a car from here, while at the lot I (a female) was disrespected from the moment the "sales person" spoke to me. When I called him out on it he further disrespected me and yelled at me that i was being disrespectful. If it was me buying the car we would have walked away at that moment. When i left to sit in the car the scum asked my family memeber to apologize for me... like he is cabable of doing so, or would. We didn't look at the car as closely as we should have because it was rainy and cold which was a huge mistake because within 20 miles of leaving the dealership we had a blow out and the spare tire was not even aired up. A good Samaritan stopped and aired up the tire for us but it leaks air so to get home we were stopping at every gas station to fill it. When we got home we immediately took the car to a shop we trust. They looked it over and it needs a transmission work. We called Star Auto (both about the tire and the mechanical issues) no help what so ever. These guys are so unprofessional and sleezy it's sick. The car was also in a accident and wasn't disclosed as well as the "six amazing mechanics" that looked at this vehicle are apparently from a shop that is permanently closed according to their website. Claims have been filed and reviews made this scum needs to be put out of business.
Apr 3rd, 2024

Very bad behavior from this guys, didn't except this. On April 2nd 2024, I went over to their shop all the way from Winona to buy a car for me at price range of 3000. When I went there, they showed a camry 2004 which wasn't in a good condition. Then I ask them to some more in that price range but there were non. After that I increased my budget to 4k price range, then ask them to show some cars, but there answer was 'I have more than 500 cars here and I have time for this that I will show you car one by one. That was very rude behavior with a customer. Then I came out of their shop and went over Rochester car clearance dealership and got my first car. This dealers treat me so well and end up buying a car. My request to you guys is don't go to the Star Auto sales ever. And please visit the Rochester car clearance dealership if you need a car.
Apr 2nd, 2024

BUYER BEWARE! Okay, met with Evaan and things seemed fine however he came off a wee bit strong in some areas. This may just be a cultural thing or something of the sort but "if you drive and like it we expect you to buy" seems a bit much. Either way we test drove the vehicle we were interested in and things seemed to go well. A couple of key points. -Check the tires on the cars. The one I purchased definitely had some issues. I am used to large dealerships that put new tires on the cars and are up to date on oil changes etc. The tires on this particular vehicle looked nice at a glance but upon further inspection at home they are almost all damages and worn out and have cracks. In the tread and minor cracks in the walls of the tires. I was about 40 min away from the dealership when a tire SHREDDED ITS SELF. I took the tire off, lowered the "spare" and come to find out the spare was the tire that had blew and the one under the car was the one that belonged in there in the first place but was out of air and is LEAKING air. This leads me to believe that they noticed the tire might have been flat and then replaced it with the spare hoping for a quick sale, which they got. I was lucky enough to get a kind farmer to air up the tire for me and return it. Before this kind man showed up to help I called Evaan and spoke with him and he said they offer no services of any kind as I was "too far away from Rochester". After having the tire returned I put it on and limped the vehicle home. What was supposed to be a 2 hr drive turned into a almost 5 hrs ordeal. -I didn't notice at the time of walking around the car, but the oil is in need of changing as per the sticker in the window. I understand it's a "as is" car and they are just a lot for used cars BUT an oil change is cheap and if someone's is spending THOUSANDS of dollars in cash and not jerking you around with a loan then it's the least you can do. -They don't provide a work up of what's done to the vehicle by their mechanics (who ever they use). While I was sufficiently happy with what I saw I would urge you to push for more information as nothing is really PROVIDED so you will not know unless you ask. -On my drive home I noticed the car would Rev high RPMs around 30mph and higher. Then would not shift into 4th/5th gear. Limping the car home it ran "fine". I got the car home, let it sit over night and came back the next morning to see what was up. The car was at that point throwing me a check engine light.. Had the codes pulled, there is one or two bad shift cylinoids in the transmission. Talking with the mechanic, this is definitely something they would have seen before and just cleared the codes for. Again, there was NO INDICATION OR DISCUSSION OF THIS AT ALL. It will cost me another grand or more to have it fixed. *UPDATE 4/3/24: In their listing it says "no damage", "no accidents".. well, you'd be surprised to find out that after all the stuff I've been dealing with I looked up the vehicle on car fax to find out it WAS in an accident with a "moderate" damage rating and that was NEVER disclosed to me at all. So check the cars Vin first... *UPDATE 4/3/24: I spoke with the owner of the dealership and asked for a copy of the report their mechanics would have provided them. He asked if I'd wait till the end of the day and he'd get me what I need. I did ask who they do their work through and he declined to answer unfortunately. Later in the evening Evaan never showed back up to the shop as he said he would. Told me to call back tomorrow so I'll do that. I called back at around 12:00 and he isn't in the shop and won't be there as he is "at auction" *UPDATE 4/4/24: Vehicles transmission has dumped all of its fluid on the ground. It's in the shop at the moment. Absolutely infuriating that I buy this car from them and they decline to help me at all. F... me right? "You didn't get the warranty so I don't have to help you". All in all I would just be very thorough with your inspection of the vehicle and ASK QUESTIONS. I would NOT go here again..
Apr 3rd, 2024