Rochester Motorworks

thanks for review mary,the rv is $129,000 new and the market value today with 2019 and 22,000 miles is approx $85,000 we offered at $75,000 and disclosed what issues we were aware of, you suggested inspection which we had no issue with taking to your local rv dealer, we hesitated to wait the over three weeks to get in and have marked sold during that time. at that point we tried to offer a further discount for you to close the sale or have it not mark sold during those 3+ weeks. we made the decision to bend our rules for you the customer so we just marked it sold and sat back and waited for you to get the inspection. after inspection you called me in a hostile mood and demanded i further discount or you would not purchase. you said the inspection showed $3000 worth of repairs ? we should have known at this you were someone we shouldnt try to please. my mistake or i would have sold to someone who appreciated the motorhome or i would have taken it south myself this winter. now that you have gotten a double discount and had a $3000 inspection from kunes rv in holmen before you finalized the purchase you are angry or frustrated with us. i will take the blame for your poor review as i should have told you that we wouldnt sell this to you because of your attitude at closing. my mistake. life is much to short to have everyone unhappy. you do realize now that cars take money to mantain yearly and motorhomes are the same only 10x more. unless you can do some of the work yourself or are extremely lucky. to wrap this up we had marked $10,000 low up front knowing it wasnt perfect and told you such. we told you kunes would most diffenately find some repairs, which you told me they found $3000 before you actually settled on the final price and paid. we havent heard a word from you since until today? so yes i appologizefor accepting your money or trying to please you. hope the motorhome life and your adventures make you happier going forward. Best of health and safe travels sincerely

thank you thank you so much we seem to hear from the 1 out of 100 unsatisfied customers way more often than the happy ones. we wouldnt be sucessfull for ten years without trying very hard to make friends