TerraLoco
-
1190 16th St SW STE 150
Rochester, MN 55902 - 507-289-5626
Hours
Chamber Rating
Contact Info
- 507-289-5626
Questions & Answers
Q What is the phone number for TerraLoco?
A The phone number for TerraLoco is: 507-289-5626.
Q Where is TerraLoco located?
A TerraLoco is located at 1190 16th St SW STE 150, Rochester, MN 55902
Q What is the internet address for TerraLoco?
A The website (URL) for TerraLoco is: http://www.runterraloco.com/
Q What days are TerraLoco open?
A TerraLoco is open:
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Q How is TerraLoco rated?
A TerraLoco has a 4.9 Star Rating from 131 reviewers.
Hours
Related Categories
Ratings and Reviews
TerraLoco
Overall Rating
Overall Rating
( 131 Reviews )Kristen Jorgenson on Google
Ryan was super knowledgeable and super patient!! I take a LONG time deciding on shoes and Im usually unlikely to return to a store if I am made to feel bad about being indecisive or feel like the person is rushing me, which was definitely not the case here. I would highly recommend Terraloco and Ryan, and I will definitely return for my future shoe purchases!
Tim Hamel on Google
Great service. They spend the time to understand the needs.
REVFORCOFFEE (RC) on Google
I've changed my 1 to a 5 and am sharing why:
I left a snarky 1 star angry review of the store due to buying a pair of shoes that were not exchangeable. I was never informed that the shoe model I was buying in particular was on clearance and therefore not exchangeable.
When I came back in weeks later after deciding they didn't fit exactly right, I was told sorry, they couldn't do anything about it and store policy.
I was furious and left my review- in the morning I received a response from the store saying that they DID offer an exchange which made me even more upset because that had not been my experience the other evening.
So I called up the store and became that person : "Can I speak with a manager please?"
Malorie listened patiently and actively and told me she could make a one time exception for this situation since I wasn't made aware of the store policies when purchasing the clearanced shoes. She was empathetic and easy going about the whole situation and I appreciate her help SO MUCH. The store is very lucky to have her.
She went above and beyond to make things right. Wyatt was also very kind when I came into the store today to make my exchange and made sure the shoes fit. customer service that is top notch!!!
Overall, I was wrong about the store, they are not "money hungry" as I had previously stated.
stars, do yourself a favor and get your shoes from Terraloco.
I deleted my first review for length purposes. Otherwise this would have been a novel. If you got this far, Thanks for reading lol
Andrew Holt on Google
Super nice staff. They were able to answer all my questions and more!
Pat Leonard on Google
Overall Rating
Overall Rating
( 131 Reviews )Write a Review
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