Firehouse Subs Salem Road

Mar 27th, 2024

Our order was hard to hear over speaker because of traffic in the area, but once we did our order, we got our food quickly. It was soooo good! The food was hot. We love the flavors, and my husband tried something different and said it was very delicious also. The drink quality is rather large, and appreciated that.
Mar 22nd, 2024

UPDATE: I would think twice before ordering from this Firehouse sub shop, unless you want to risk getting an expensive sandwich without any ingredients on it (see accompanying pic). Especially if you are considering using a delivery service to have your meal delivered, unless you're prepared for a possible unfavorable surprise upon it's delivery. I was recently informed by Google that over 30,000 people have viewed the photo of the ingredientless Hook and Ladder sandwich I received from Firehouse Subs. Apparently, either Firehouse Subs folks aren't one of those 30,000+ people or Firehouse Subs is ignoring the abhorrent service provided by one of their sandwich shops, as I haven't heard a thing from them after they responded to my initial post (below) and declared things should be made right for me by them. Either scenario is quite disturbing. Will continue to keep potential Firehouse Subs customers posted on the ethical ineptness of this company. Initial review: Terrible! We spent ~$80.00 on our Firehouse order last week for 4 sandwiches--including 2 large Hook and Ladders--and 2 cups of soup. Upon delivery, one of the Hook and Ladders was literally just the bread!!! Zero ingredients! It was supposed to be a Hook and Ladder and it literally was just the bread! See accompanying photo! When I called the store to inform them, the employee simply said that some people just order bread!!! Really??? Some people specifically order a Hook and Ladder for $16.00 and just ask for the bread?!? I doubt it. Don't you think an employee would have called to verify the customer didn't want any ingredients on the their $16.00 sandwich they specifically ordered as a Hook n Ladder?? What kind of world do we live in these days?!?!? At least they included the pickle?
Mar 28th, 2024

8 Dollars and 65 cents after tax, no sides, no drink, and the sandwich is smaller than the palm of my hand..
Mar 20th, 2024

Bathrooms were NOT clean. The food, on the other hand, was good. Love the Fireman motif and the staff were VERY NICE.
Mar 19th, 2024