Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Chamber Rating

Verified Member
3.9 - (479 reviews)
175
172
75
29
28
Read Our 479 Reviews

Chamber Rating

Verified Member
3.9 - (479 reviews)
175
172
75
29
28
  • Eve Northway

    Rooms very clean. Beds and pillows very comfortable. Convinent for events at Mayo Civic center. Crave the restaurant very good food. Will return.
    Apr 7th, 2024

  • Jen

    Clean and comfortable. Has a workout room and bottle refill water fountains. Walkability: Skyway access
    Apr 4th, 2024

  • Jeff Flisk


    Apr 4th, 2024

  • Me da

    Clean rooms, great restaurant located in lobby. Skyway attached Rooms: Clean, decent size Food & drinks: Crave located in lobby, close to other nice restaurants
    Mar 29th, 2024

  • Andreas Siglreithmaier

    The hotel is in a good location. But thats it. You have many other options in basically the same location. I would not recommend the hotel. I am a Diamond Elite member and have been assigned a room on the 3rd floor. The room was facing the parking garage (8 m) away. This was all I was able to see from my room. It felt like in a prison. The hotel was on low occupancy. The hallways of the hotel are all dark and depressing. They are not inviting at all. On check-in I was told that breakfast starts at 7. So, I went down for breakfast at 7 but the restaurant was closed. The receptionist then told me: They had a party in the restaurant yesterday. They open 1 hour later. Absolutely unacceptable. The restaurant bill cannot be charged to your room as the restaurant is independently operated. Thats very smart. A breakfast buffet doesnt exist. There is only a breakfast menu with a few items on it. All of the options are full of fat and carbs. There are no healthy options, such as fruits, oatmeal, salad, plain yoghurt (without sugar), etc. The server at breakfast on Sunday was very friendly and polite. The server during the week seemed to be unmotivated and not happy to serve. Only when she presents you the check and it comes the time to tip, she was changing her behavior. The a/c in the room is as loud as a truck. As it was very cold outside, you needed it to heat your room. This makes your sleep really bad. I am a loyal member of the IHG group, however after a couple of bad experiences with Indigo, I will not choose the Indigo brand again.
    Mar 23rd, 2024

Read Our 479 Reviews

About
Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

At Hotel Indigo Rochester, the heart of downtown is right outside your door. Ready to experience the renewing, restorative vibe that draws locals and visitors to the city's core? The internationally acclaimed Mayo Clinic Medical Center is right outside our door, but even closer lie the banks of the Zumbro River and the city's vibrant cultural hub where art, music, recreation, and healing intersect. Stroll along the river, relax at a local brewpub or coffeehouse, sip craft cocktails in the hotel's rooftop bar, complete with a retractable glass roof. The nurturing touches throughout our hotel reflect Minnesota's inviting, natural beauty and reinforce this city's connection to water, earth, and sky. Minnesota Nice takes on new meaning here, where the smiles are genuine, the amenities abundant, and guests and locals alike leave uplifted and renewed. Enjoy the convenient location of the Hotel Indigo Rochester. We are close to Mayo Clinic, the closest hotel to Mayo Civic Center, The National Volleyball Center, Graham Arena and right across the street you will find historic 3rd St. featuring local eateries & shopping. Everything is accessible through the skyway system from our hotel. Our team is ready to welcome you.

Contact Info

Services

  • BREAKFAST BAR
  • BUDGET ROOMS
  • COMMERCIAL SERVICES
  • CONCIERGE
  • CONTINENTAL BREAKFAST
  • EVENT HOSTING
  • FREE COFFEE
  • HOUSEKEEPING
  • RESERVATIONS
  • WAKE-UP CALLS

Languages

  • EN
  • ES

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • MASTERCARD
  • VISA

Special Considerations

CHILDREN ORIENTED

Questions & Answers

Q What is the phone number for Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel?

A The phone number for Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel is: (507) 252-8200.


Q Where is Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel located?

A Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel is located at 220 South Broadway Ave., Rochester, Minnesota 55904


Q What is the internet address for Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel?

A The website (URL) for Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel is: https://www.ihg.com/hotelindigo/hotels/us/en/rochester/rstdt/hoteldetail?cm_mmc=YextLocal-_-IN-_-US-_-RSTDT


Q How big is Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel?

A Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel employs approximately 6-10 people.


Q Is there a key contact at Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel?

A You can contact William Seitl at (507) 252-8200.


Q What days are Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel open?

A Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


Q How is Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel rated?

A Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel has a 3.9 Star Rating from 479 reviewers.

Key Contacts

image
William Seitl
Manager


Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Ratings and Reviews
Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

Overall Rating

Overall Rating
( 479 Reviews )
175
172
75
29
28
Write a Review

Eve Northway on Google

image Rooms very clean. Beds and pillows very comfortable. Convinent for events at Mayo Civic center. Crave the restaurant very good food. Will return.

Business Response on Google Apr 9th, 2024
Dear Eve,Thank you so much for the five-star review! Here at Hotel Indigo Rochester - Mayo Clinic Area, our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. It's also great to read our delicious restaurant and convenient location were some of the highlights of your trip. The pleasure was all ours, and we hope to welcome you back soon.With Hospitality,Doug Leedke,General Manager

Jen on Google

image Clean and comfortable. Has a workout room and bottle refill water fountains.
Walkability: Skyway access

Business Response on Google Apr 7th, 2024
Dear Jen,We're thrilled you found Hotel Indigo Rochester—Mayo Clinic Area clean and comfortable during your stay. It's also fantastic to know that our workout room and bottle-refill station contributed to a positive experience. Providing amenities that enhance our guests' comfort and convenience is our priority, and we're pleased that you enjoyed these features. We can't wait to welcome you back for another enjoyable stay!With Hospitality,Doug Leedke,General Manager

Jeff Flisk on Google

image


Me da on Google

image Clean rooms, great restaurant located in lobby. Skyway attached
Rooms: Clean, decent size
Food & drinks: Crave located in lobby, close to other nice restaurants

Business Response on Google Apr 3rd, 2024
Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our impeccable accommodations and excellent amenities hit the mark for you. It was a pleasure having you as our guest, and we hope you return soon. With Hospitality,Doug Leedke,General Manager

Andreas Siglreithmaier on Google

image The hotel is in a good location. But thats it. You have many other options in basically the same location. I would not recommend the hotel.
I am a Diamond Elite member and have been assigned a room on the 3rd floor. The room was facing the parking garage (8 m) away. This was all I was able to see from my room. It felt like in a prison. The hotel was on low occupancy.
The hallways of the hotel are all dark and depressing. They are not inviting at all.
On check-in I was told that breakfast starts at 7. So, I went down for breakfast at 7 but the restaurant was closed. The receptionist then told me: They had a party in the restaurant yesterday. They open 1 hour later. Absolutely unacceptable.
The restaurant bill cannot be charged to your room as the restaurant is independently operated. Thats very smart. A breakfast buffet doesnt exist. There is only a breakfast menu with a few items on it. All of the options are full of fat and carbs. There are no healthy options, such as fruits, oatmeal, salad, plain yoghurt (without sugar), etc.
The server at breakfast on Sunday was very friendly and polite. The server during the week seemed to be unmotivated and not happy to serve. Only when she presents you the check and it comes the time to tip, she was changing her behavior.
The a/c in the room is as loud as a truck. As it was very cold outside, you needed it to heat your room. This makes your sleep really bad.
I am a loyal member of the IHG group, however after a couple of bad experiences with Indigo, I will not choose the Indigo brand again.

Business Response on Google Mar 24th, 2024
Dear Andreas,While we thank you for being our guest, we are disappointed to see that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition and that we are providing the amazing service we are known for. We sincerely apologize for your unsatisfactory experience and hope you'll reconsider and allow us another chance to change your perceptions down the line.With Hospitality,Doug Leedke,General Manager

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Overall Rating

Overall Rating
( 479 Reviews )
175
172
75
29
28

Write a Review

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