Premier Bank Rochester Downtown

Love this bank. I have had an account here for many years. They are very helpful and are very helpful when I have had issues. Will never leave this bank.
Jan 10th, 2023

Feb 13th, 2021

Wouldn't make change. If there's a charge for non-customer transactions, I was told it doesn't exist, (though I volunteered to pay a fee if there was one) The online site provides no indication of this, or if it does, it's well disguised and I would love a link and/or screen shot of the explanation. (In reply) also wonderfully skilled at deflecting from the aforementioned issues. Do not expect a human interaction with this bank. The PR game is strong, but is, indeed, a game to them.
Jan 19th, 2021

The staff at Premier have been hands down, the best to work with on both my business and personal accounts. Every time I come in, I am greeted by name and like I am visiting a friend's house. I always end up staying longer than planned because we get to talking about everything from life, work, as well as any and all of my needs for banking, I truly enjoy all of my visits and feel like everyone there are my friends
Dec 28th, 2020

Jun 4th, 2019