Heartland Tire

CROOKS!! We brought our car in as it was having some issues starting; no running issues or warning lights just sometimes wouldn’t start fully without a jump and had recently replaced battery, thought maybe alternator or starter. Diagnostics came back fine for that and fuel pump but thought we needed a timing chain. I asked Adam if he thought the vehicle was worth that kind of repair- he told me the car is a solid make and model and should be worth it. I okayed the repair. The following day Adam called and said we might need an engine too. I told him we didn’t have enough for that on top of timing chain and discussed options for stopping work or continue with timing chain. He said the vehicle should still be good up to 100,000 miles. I specifically said my daughter uses it and it won’t strand her in a month? He said no it should run okay for a good while, just needed us to know an engine will be down the road. We continued on with timing chain. Picked up the car after 4 days and $2000, drove home less than 5 miles. Went to drive after 2 hours and had SAME problem as before the repair!!! Called Adam and was basically told tough break. We never would have repaired it or certainly stopped after engine suggestions IF he would not have ensured it would run for quite some time, up to 100 ,000 miles. No way would I have paid this kind of money if told it would be a gamble to drive 5 miles!!! It didn’t make another trip. HUSTLERS !!! RUN. Service: General repairs & maintenance
Aug 30th, 2021

Jun 6th, 2021

Truck left us stranded, Called Heartland Ramsey , who recommended a tow truck , offered great service very professional , prompt and great value . Thanks for getting us back on the road .
May 17th, 2021

Apr 30th, 2021

They charged me $170 because that was the estimated time on a tie rod replacement. They spent 5 minutes tightening up my current tie rod that they said was falling off and still decided they should should charge me the quoted $170. I have proof they called me at 2:00pm and said it was still in the parking lot and the alignment was not even started yet. They called me again at 2:35pm saying the tie rod was fixed and the alignment was done. $300 for 30 minutes of “work”. Worst shop I have ever been too.
Apr 15th, 2021