Voyage Healthcare - Center for Women's Health

Overall I am very pleased with services and providers including those at the desk, etc. Today I have made a dozen calls to order a prescription and no one answers. Those on scheduling have tried to help but to no avail. What's going on???
Jan 20th, 2024

Jul 14th, 2023

Please update your patient portal. Today I am trying to contact my PCP with non-emergent information/request and the portal will not allow me to send a message! Now I have to call and wait on line for who knows how long, then transferred and hope I can get my message accurately to my provider. If I could send the information through the portal all details will be delivered in a more succinct manner with less confusion. PLEASE ADDRESS THIS.
Nov 24th, 2022

nice clinic, im hoping to find the doctors or PAs know what they are doing, because the folks in the office dont. Ive been going there for the past year & tried to see my lab results in smart chart but I couldnt be found in the system. they dont even know I exist.
Nov 12th, 2022

5/10/2022. Im five weeks pregnant and have been bleeding with blood clots since this morning. My husband scheduled an appointment for me with Plymouth clinic. The front desk lady asked me whether I had contact with some one with Covid in the last 14 days. I said yes, my mom just recovered from covid last week. She gave me a small piece of paper with a phone number and asked me to call this number, she also asked me to move to hallway which is outside of their office. I asked her why, she was not very happy and told me to talk to a nurse first while her face and neck turning red what was she angry about? I went outside and called, the nurse on the other side of the line asked about my Covid vaccine AND booster shot status without checking my personal info like my name and date of birth. This clinic looks and feels strange. I hung up and called again, a different nurse answered in a more professional manner, but, still asked me about my vaccination and booster shot statusI said I prefer not to disclose, then she asked me specific dates I had contact with my mom and put me on hold for a while. I told her my mom is fully recovered and was tested negative last week. When she came back she asked me to reschedule my appointment to ten days laterDefinitely not patient centered with no empathy. Im bleeding and loosing my baby Im heartbroken and will never go back to this clinic. Zero star.
Sep 5th, 2022