OYO Hotel Pipestone MN, Canterbury Park

I booked a 6 night stay. It stated that the check in time is after 4 pm which means ANY TIME after 4 pm you can check in because motels/hotels are suppose to be 24hr staffed. I drove from Saint Paul to Edgerton for work (2-11pm). I arrived at the hotel at 11:45 pm. no one was around. I called the number listed, phone rang and no answer. I knocked on the Private door sign. I waved at the 5 cameras, I went looking in the kitchenette areano one. At one point I followed the sounds of water thinking someone was there but no. Room 125 appeared to be flooding and water leaking outside. I called the headquarters and got no assistance. The unprofessionalism is truly sad. At least someone should forward the calls to their cellphone so they can be able to assist the late comers. Cheap isnt always the best. Edit: around 1:50 am I went around again looking for someone and saw an empty room open I laid myself down in it. Thank God I got into the habit of always traveling with my own blankets/pillows and comforter Edit: at 6 am I go out to see if I can get assistance. Call their 102 number, no response. At 6:50 am I hear someone and go out. The lady gets a staff named Gina to come assist. The private door leads to another private room and thats where Gina has been SLEEPING. sleeping on the overnight at a motel is fine but at least wake up when a customer needs you. This Gina lady learned that one of the room is flooding at 6:50 am this place is cheap but definitely not worth it. The lobby is FREEZING and downstairs smells bad and moldy. so I got assigned a room around 7 am after they figured out about the leaking pipes. I never got an apology or even an acknowledgment. no compensation or any sort. I mean they didnt ask for a deposit of $50 but I dont think they normally do. I was treated as if nothing wrong was done on their part. The second floor is decent. It has wood floors and the rooms are better. It smells and feels better. It seems they might be renovating. Theres no elevator so be aware if you have heavy luggage. The room wasnt fully stocked with towels and there is a broken dresser draw. The motel is on a busy roadway but its not bad for the sound. The heating system is very good. I had to turn the dial down to 55 because it would get so hot (especially when it started snowing out). The comfort of the room is pretty good. The toilet set isnt screwed on so yeah. And the shower knob is coming off the wall when you pull it to start the water. Im guessing at one point during my 6 night stay, someone came in my room while I was out. I dont mind this because they put in new lightbulbs BUT it was apparent that that person is a smoker. as soon as I opened the door, all I could smell was secondhand smoke. I wish they had sprayed down or change their clothes or something. I have PRN asthma and having my non-smoking room smell like cigarettesnot good. So difficult to breathe. Be warned that if you try to contact the front desk via the rooms phoneyou wont get an answer. I used my room phone to call the front desk (dial 0 as instructed) twice during the morning at 8:30 am and 9:45 am with no answer. I had to go down and wait for someone to come assist. 2/5 or 4/10. Its decent but not great. its cheap and thats whats worth it. You get what you pay for. Food & drinks: Casey and McDonald less than a minute drive.
Jan 23rd, 2024

+ The heating system - the unprofessionalism The lack of housekeeper Negative: ""
Jan 20th, 2024

+ The heating system - the unprofessionalism The lack of housekeeper Negative: ""
Jan 18th, 2024

This place is full of mold. given the age of the building/materials I wouldnt risk your lungs breathing the air in this place! Wall paper peeling with black spots trim has green spots. I dont know how albe to keep in operation.
Jan 11th, 2024

Booked this room online on the OYO website about 20 minutes before we got there and got an awesome rate. Had to call a phone # at the office to check in. I had reserved a room with a king size bed, which we got. The bed was awesome as
Dec 29th, 2023