Wells Fargo Bank

Not a customer, in fact I drove all the way from Kentucky (where we dont have Wells Fargo) just to check out the exterior and interior architecture. Definitely a bucket list experience for architecture fans! Everyone at the bank was so friendly and welcoming, showing me where I could access the public balcony and more historical information. In fact I counted at least 5 different people who did that even knowing I was not a bank customer and just gawking. If you are in the area, feel free to check it out, so many buildings like this have long been replaced by drug stores and other soulless chain retail outlets.
Mar 30th, 2024

My family and I are so pleased to have Mark Pearson as our personal banker! He goes above and beyond helping us with our banking needs. Doesn't matter if it is something big or small he is there to help you through the process in a professional business manner. He will also inform you of great ways to invest your hard earned money to help you in the future. Mark truly cares about his clients, and I'm so grateful to have him and Wellsfargo as my choice for my banking needs!
Feb 15th, 2024

Jan 31st, 2024

Dec 23rd, 2023

Wells fargo isnt the problem here, but rather the teller we delt with. Misty. She didnt listen to what my wife was saying and when she asked twice if we would still be able to use our card (which had a crack in it but was still usable) while we waited for a new one she was told yes we would, twice. The second time she replied we would still be able to use it she was handing our card back to us. As soon as we left our card wouldnt work. We are now a week without a full card number for payments to come off of with multiple late payments. I know misty wasnt listening because when my wife voiced her concern about using the virtual card because not everywhere accepts that, misty answered by mentioning other virtual wallets. The reason we asked multiple times if we would still be able to use our card is because we wouldnt have ordered a new one that day with so many things about to come off of it the following week. When someone is dealing with something that affects your money, you expect them to listen. Very disappointed and to be honest, irritated with the service and resulting situation we are dealing with. From now on if we need to do something at a wells fargo we will do it in a different town. Its a shame because this wells fargo has a unique and interesting building.
Oct 18th, 2023