Joslyn Manske - Frandsen Bank & Trust Mortgage

Recently used Frandsen Bank to secure a business loan for a vehicle. Customer service was outstanding! In less than 48 hours I had a check in my hand to purchase my vehicle. Highly recommend this local banking option for any business needs you may have.
Jul 8th, 2022

Mar 9th, 2022

Friendly, helpful small bank feel. Were able to help me with a challenging wire transfer that was executed without a hitch.
Oct 9th, 2021

I have been very pleased with this bank they have a very intuitive online banking platform and most of their staff is very knowledgeable and helpful. I'm leaving one star because I had the unfortunate experience of having Pam as a loan advisor. She was rude start to finish and every conversation I had with her felt rushed and was unpleasant. She hung up the phone on me before I was finished asking her a question and was not helpful even the slightest bit with my questions... I felt like she didn't care at all about me. This experience has left a bad taste in my mouth with Frandsen Bank but all in all still a decent bank.
May 13th, 2021

I had a similar experience very rude on the phone not sure if it was the same lady.. I got frustrated hung up the phone and called back at a different time to talk to someone else
May 5th, 2021