Optum Health Financial Services
-
9900 Bren Rd E
Minnetonka, MN 55343 - 952-936-1300
Chamber Rating
-
M SenderOf
A month ago I reported a fraud where someone stole a check from my account and deposited it in their personal account. We were on the phone for an hour. When I called back there were no notes regarding my issue and the person from on off-shore call center asked me regarding the problem from scratch. They would also not let me talk to their manager to report what happened in my first call. Unprofessional, borderline fraudulent customer service. I am so glad that my healthcare account no longer resides with these people.
Feb 14th, 2024 -
L Clausen
Feb 1st, 2024 -
david yost
Do yourself a big headache and avoid opening an HSA with these people. They avoid addressing your issues by routing your calls to another country among a host of other things. Absolutely terrible!
Sep 13th, 2023 -
Jennifer Snell
We've been waiting for 2 months to receive our HSA cards. Optum has no problem taking our savings, but can't provide us with any decent customer service. If you have a choice, I'd look elsewhere.
Sep 1st, 2023 -
Spenser C
Worst web experience on the planet. Can't believe they're still in business.
Aug 7th, 2023
Contact Info
- 952-936-1300
Questions & Answers
Q What is the phone number for Optum Health Financial Services?
A The phone number for Optum Health Financial Services is: 952-936-1300.
Q Where is Optum Health Financial Services located?
A Optum Health Financial Services is located at 9900 Bren Rd E, Minnetonka, MN 55343
Q How big is Optum Health Financial Services?
A Optum Health Financial Services employs approximately 20+ people.
Q How is Optum Health Financial Services rated?
A Optum Health Financial Services has a 1.4 Star Rating from 15 reviewers.
Ratings and Reviews
Optum Health Financial Services
Overall Rating
Overall Rating
( 15 Reviews )M SenderOf on Google
A month ago I reported a fraud where someone stole a check from my account and deposited it in their personal account. We were on the phone for an hour. When I called back there were no notes regarding my issue and the person from on off-shore call center asked me regarding the problem from scratch. They would also not let me talk to their manager to report what happened in my first call. Unprofessional, borderline fraudulent customer service. I am so glad that my healthcare account no longer resides with these people.
L Clausen on Google
david yost on Google
Do yourself a big headache and avoid opening an HSA with these people. They avoid addressing your issues by routing your calls to another country among a host of other things. Absolutely terrible!
Jennifer Snell on Google
We've been waiting for 2 months to receive our HSA cards. Optum has no problem taking our savings, but can't provide us with any decent customer service. If you have a choice, I'd look elsewhere.
Spenser C on Google
Worst web experience on the planet. Can't believe they're still in business.
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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